Bilingual Physical Therapy Front Desk

Duties

• Be a Leader for your team
• Ensure quality and compliance
• Answer Phones and return any missed calls
• Greeting Patients/Scan & Inputting patients info into EMR
• Handle schedule/check in and out patients/Make recurring appointments and provide patient with a copy of the schedule for the whole treatment (even if you have to make changes later on)
• Arrange patient transportation if needed
• Insurance Authorization/Verify Benefit/Co-Payments (NO CASH)
• Consistently following up with patients/confirm appointments
• During intake process of new patient, make sure all info is filled out correctly
• Ensure patients understand treatment including but not limited to their responsibilities, Plan of Care and Goals
• Receive/Answer Emails in a professional and timely manner
• Attend and enforce Meetings and Trainings
• Enforce the facility Policies and Procedures. Report needed changes
• Protect Patients rights by maintaining confidentiality of personal and financial info
• Document Incident Report and inform HR Department
• Collect and properly route all incoming mail
• Guide MVA patients through the correct process, staying in touch with Attorneys an Marketing Rep
• Maintain communication with referring physicians
• Ensure PT Evaluations get revised for corrections and signed by referring physician
• Keep Employee Charts private and up to date
• Employee write ups/yearly evaluation
• Scrub and submit payroll to HR Dept
• Receive Vacation/PTO request, authorize and submit to HR for final Approval
• Maintain inspections up to date, such as AHCA, Medicare, Medicaid, Equipment Calibration, Fire Etc.
• Maintain office Supplies inventory, placing and expediting orders for supplies, verifying receipt of supplies
• Scheduling equipment service and repairs
• Know Facility Financial Goals
• Help your staff to maintain your facility clean and organized
• Ensure all staff is being punctual with time and attendance
• Train and guide new team members

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Pay

$17 per hour

Schedule

Not specified