Bilingual Medical Receptionist (Russian Or Spanish)

About the role

We are seeking a bilingual Medical Receptionist who is fluent in English and either Spanish or Russian to support a busy front desk in a high-volume outpatient clinic. This role is ideal for someone customer-focused, reliable, and enthusiastic about working flexible hours, including overtime when needed.

Responsibilities

• Greet and check in patients in a friendly and professional manner
• Schedule appointments in person and via phone with patients and external offices
• Answer high-volume inbound calls and assist with scheduling requests
• Verify insurance coverage and obtain authorizations
• Process referrals and support billing follow-up tasks
• Collaborate closely with front desk teammates to ensure smooth daily operations

Requirements

• Bilingual: Fluent in English and either Spanish or Russian
• Strong customer service or customer support experience
• Comfortable working in a high-volume, fast-paced environment
• Willingness and enthusiasm for overtime and flexible scheduling
• Reliable attendance and punctuality
• Strong communication and interpersonal skills

Qualifications

• No prior healthcare experience required
• Candidates without previous healthcare experience are strongly encouraged to apply, as full training will be provided
• Experience working in customer-facing roles such as retail, hospitality, call centers, or office reception preferred