Bilingual Leasing Consultant

Job Summary

A Bilingual Leasing Specialist is responsible for maintaining the occupancy of the property through sound sales and customer service techniques to attract and retain residents. This position requires the ability to build a rapport and understand the needs of the potential resident and align the appropriate housing option to fit their needs.

Essential Functions

• Demonstrates Company Core Values
• Ensures property and apartments are market ready by assessing at the start of each day; submit service requests as needed
• Manages a high volume of phone calls and office traffic with a high standard of customer service to walk-ins/prospective residents, current residents and vendors/contractors; maintains records in property management software
• Communicates with co-workers, residents, and site visitors in a respectful and professional manner
• Maintains the Guest Card process and follow up communication procedures with prospective residents
• Provides professional and engaging property and apartment tours that are tailored to the needs/requests of the prospective resident(s)
• Completes the lease application and verification processes in compliance with company processes and procedures
• Handles rent payments, deposits and fee calculations in accordance with company processes and procedures
• Prepares leasing and move-in packets
• Maintains an efficient new move-in schedule and inspection of move-out/vacancies that minimizes rent loss
• Performs lease renewals and monitors lease expirations
• Affords assistance with training of other leasing specialists
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Manages the corporate apartment and clubhouse rental processes
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed
• Affords assistance with addressing resident concerns in a respectful and timely manner