Bilingual Industry Success Architect (Portuguese or Spanish / English)

About the role

Salesforce is seeking a bilingual Industry Success Architect specializing in multiple Industry Clouds. The ideal candidate will have 5+ years of experience in software, system, or enterprise architecture, with expertise in Salesforce products, platform capabilities, technical governance, and best practices.

Responsibilities

• Drive Customer Impact - Assess and deliver expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption for strategic customers.
• Lead with Multi-Cloud Expertise - Serve as a trusted SME in designated Industry Clouds, providing proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices.
• Communicate with Clarity - Simplify complex technical concepts for diverse audiences, positioning yourself as a trusted advisor in key business and technology discussions.
• Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
• Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Industry Cloud customers.
• Build Strong Relationships - Collaborate with internal and external partners to foster connections that drive customer success, product improvement, and overall business growth.

Requirements

• Solution Design & Architecture - 5+ years of experience in software, system, or enterprise architecture.
• Expertise in Salesforce Products - Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
• Communication & Leadership - Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.
• Strategic Thinking & Problem Solving - Passion for continuous learning and staying ahead of emerging technologies.

Qualifications

• Language Requirement - Must be bilingual in SPANISH or PORTUGUESE + English.
• Desired Technical Skills - Secure & Scalable Architecture, Salesforce Development, Data Management & Integration, System Integration & Extensibility, OmniStudio Knowledge.
• Certifications - Highly Desired: Salesforce Admin, Salesforce Advanced Admin, Certified Architect Credentials, Platform App Builder, Platform Developer 1, Accredited Professional credential in at least one Industry Cloud specialization.

Skills

• Secure & Scalable Architecture - Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations.
• Salesforce Development - Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC).
• Data Management & Integration - Proficient in designing and managing data models, validation rules, and data governance best practices.
• System Integration & Extensibility - Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures.
• OmniStudio Knowledge - Experience with OmniStudio components is highly desirable.

Benefits

At Salesforce, we offer a comprehensive benefits package including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For more details, visit this link.

Pay

The typical base salary range for this position is $123,100 - $186,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Schedule

Not specified.