Bilingual Human Resources Generalist - 2nd Shift

Key Responsibilities

• Serve as the primary front-line HR contact for employee and manager inquiries
• Provide guidance on HR policies, procedures, and programs
• Triage and route complex issues to appropriate HR functions (LOA/WC, Payroll, HRBP, etc.)
• Ensure timely and consistent resolution of employee concerns
• Support documentation and tracking of HR activities and workflows
• Generate reports and support the tracking of HR metrics
• Enhance employee experience through consistent communication and support
• Send out and analyze employee satisfaction surveys
• Conduct exit interviews and provide feedback to leaders
• Assist in monitoring organizational culture
• Support standardized HR processes across locations
• Identify inefficiencies and recommend process improvements
• Aid in the implementation of HR programs and initiatives
• Maintain HR forms, templates, and documentation
• Cross-functional support with Payroll, HRIS, and Total Rewards teams
• Support training and development coordination as needed
• Provide administrative and operational support to HRBP team

Qualifications

• Education & Experience: Associate’s or Bachelor’s degree in HR or related field preferred, 2+ years of HR or administrative experience (HR environment preferred)
• Skills & Competencies: Bilingual (Spanish & English) Required, Strong interpersonal and communication skills, Ability to handle confidential information with discretion, Detail-oriented with strong organizational skills, Ability to manage multiple priorities in a fast-paced environment, Proficiency in Microsoft Office and HRIS systems