Bilingual HR Generalist

Location: Houston, TX (Onsite) · Employment Type: Direct Hire

About the role

This position will serve as a key resource for employees and management, independently managing a broad range of human resources functions, including employee relations, onboarding, benefits administration, payroll coordination, compliance, performance management, and HR process improvements. The ideal candidate is a hands-on HR professional who demonstrates sound judgment, takes initiative, resolves issues independently within established guidelines, and thrives in a fast-paced, evolving environment. Working closely with the Director of Human Resources, the HR Generalist will help ensure efficient HR operations, consistent policy administration, regulatory compliance, and a positive employee experience across multiple locations.

Responsibilities

Employee Relations & HR Support

• Serve as a primary point of contact for employees and managers regarding HR policies, procedures, benefits, and workplace concerns
• Address and resolve routine employee relations matters, escalating complex or high-risk situations to the Director of HR
• Provide guidance to supervisors regarding employee performance, attendance, disciplinary actions, and policy interpretation
• Assist with employee investigations, documentation, corrective actions, and conflict resolution
• Support consistent application of company policies across departments and locations
• Coordinate employee separations, including documentation, final pay requirements, exit interviews, and offboarding procedures

Payroll Administration & HRIS Management

• Coordinate weekly payroll processing, ensuring accurate employee information, timekeeping records, and payroll adjustments
• Review timesheets, PTO balances, employee changes, deductions, and payroll discrepancies before submission
• Work closely with payroll administrators, accounting, and payroll providers to resolve payroll-related issues
• Maintain accurate employee records within HRIS and payroll systems
• Process employee status changes, compensation adjustments, promotions, transfers, and terminations
• Assist with payroll audits, reporting, and compliance requirements
• Identify opportunities to streamline payroll and HRIS workflows

Benefits Administration

• Manage day-to-day administration of employee benefit programs, including medical, dental, vision, life insurance, and retirement plans
• Coordinate new hire enrollments, qualifying life events, benefit changes, and employee terminations
• Serve as the primary contact for routine employee benefit questions and enrollment issues
• Coordinate with insurance brokers, benefits administrators, and third-party vendors
• Assist with annual open enrollment, employee communications, and benefits education
• Monitor benefit eligibility, deductions, and enrollment accuracy
• Support administration of the company's 401(k) program, including eligibility tracking, enrollment, and contribution reconciliation

Recruitment, Onboarding & Offboarding

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and pre-employment requirements
• Partner with hiring managers to support staffing needs and hiring timelines
• Prepare offer letters, onboarding documentation, and new hire communications
• Oversee the onboarding process to ensure timely completion of employment paperwork, background checks, I-9 verification, E-Verify, and required training
• Coordinate orientation and ensure employees receive the necessary information, equipment, and resources
• Monitor onboarding completion and follow up with managers and employees as needed
• Manage employee offboarding checklists, documentation, and HR system updates

HR Compliance & Policy Administration

• Support compliance with federal, state, and local employment laws and regulations
• Maintain accurate personnel files, employment records, and required HR documentation
• Administer and monitor employee leave requests, including FMLA, ADA accommodations, and other applicable leave requirements
• Track required employee certifications, training, and compliance documentation
• Assist with unemployment claims, employment verifications, wage garnishments, and government inquiries
• Support workers' compensation administration and coordinate with the Safety Department as needed
• Assist in reviewing, updating, and communicating employee handbook policies and HR procedures
• Conduct periodic HR audits to identify compliance gaps and recommend corrective actions

Performance Management & Employee Development

• Coordinate performance review cycles, including employee notifications, tracking, documentation, and follow-up
• Assist managers with performance management procedures and employee development documentation
• Track introductory periods, performance evaluations, and required follow-up actions
• Support employee engagement, retention, recognition, and professional development initiatives
• Identify recurring employee concerns and recommend opportunities for improvement

HR Operations, Reporting & Process Improvement

• Independently manage assigned HR functions, ensuring timely and accurate completion of responsibilities
• Develop and maintain HR procedures, checklists, templates, and standard operating procedures
• Prepare recurring HR reports related to headcount, turnover, hiring, attendance, benefits, and compliance
• Monitor HR deadlines, pending actions, and outstanding employee documentation
• Coordinate with HR administrative staff to ensure workflow efficiency and appropriate task distribution
• Identify inefficiencies and recommend process improvements to support company growth
• Assist the Director of HR with special projects, organizational changes, and HR initiatives
• Maintain confidentiality and professionalism when handling sensitive employee and company information

Requirements

• Minimum of 3–5 years of progressive human resources experience in a Generalist or comparable role
• Working knowledge of federal and Texas employment laws and HR compliance requirements
• Experience administering employee benefits, onboarding, employee relations, and payroll-related processes
• Experience working with HRIS and payroll platforms
• Strong organizational skills with the ability to independently manage competing priorities
• Excellent interpersonal, communication, problem-solving, and conflict-resolution skills
• Demonstrated ability to exercise discretion, maintain confidentiality, and make sound decisions
• Proficiency in Microsoft Office, including Excel, Word, and Outlook

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience
• SHRM-CP, PHR, or equivalent HR certification
• Experience supporting multiple business entities or locations
• Previous experience in construction, industrial services, or another field-based industry
• Experience working with PEO providers and third-party benefits administrators
• Familiarity with multistate employment compliance
• Experience developing HR procedures, improving workflows, and supporting organizational growth

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan

Pay

$75,000 – $80,000 per year, depending on experience

Schedule

Monday–Friday, normal working hours (onsite)