BILINGUAL FRONT OFFICE STAFF

About the role

Keystone Dental Care is seeking a friendly, organized, and dependable Bilingual Front Office Staff member to join our growing team. If you enjoy helping patients, thrive in a fast-paced environment, and are passionate about providing excellent customer service, we'd love to hear from you! The ideal candidate will have previous experience working with an EMR in a medical or dental office, strong interpersonal, and multitasking skills.

Responsibilities

• Greet patients and create a welcoming experience.
• Check patients in and out for appointments.
• Verify dental insurance eligibility and benefits.
• Update and maintain accurate patient demographic information.
• Collect patient payments and process transactions.
• Answer incoming phone calls with professionalism and excellent telephone etiquette.
• Assist with other front office administrative duties as needed.

Qualifications

• High school diploma or GED required.
• Fully fluent in both English and Spanish required, with excellent verbal and written communication skills.