Bilingual Front Office

About the role

We are seeking a friendly, organized, and detail-oriented individual to join our team as the Front Office Coordinator at our speech and occupational therapy clinic in Cleveland, TX.

Responsibilities

• Greet patients and families with a warm, professional demeanor
• Answer phones, schedule appointments, and manage the clinic calendar
• Verify insurance information, collect payments, and process billing details
• Maintain accurate patient records and ensure confidentiality of health information
• Cook up communication between therapists, patients, and caregivers
• Aid with administrative tasks such as filing, scanning, and data entry
• Ensure the front office and waiting area are clean, organized, and welcoming

Qualifications

• Bilingual
• Strong communication and customer service skills
• Highly organized with attention to detail
• Ability to multitask and manage a fast-paced environment
• Proficiency with computers, scheduling software, and electronic medical records (preferred)
• Previous experience in a healthcare or therapy office setting is a plus