Bilingual Front Office Coordinator

About the role

We’re looking for an exceptional bilingual (English/Spanish) Receptionist & Office Coordinator who is passionate about helping people, thrives in a fast-paced environment, and takes pride in creating outstanding client experiences. Because we proudly serve both English- and Spanish-speaking clients, professional fluency in both languages is required.

Responsibilities

• Greeting clients and visitors with warmth and professionalism
• Managing a high-volume multi-line phone system
• Scheduling consultations and maintaining attorney calendars
• Providing bilingual communication in English and Spanish
• Collecting and documenting client information accurately
• Maintaining accurate client files and records
• Aiding with administrative projects and daily office operations
• Preparing meeting rooms for consultations and team meetings
• Helping create an exceptional client experience from the very first interaction
• Keeping reception, conference rooms, and common areas organized and client-ready
• Monitoring and maintaining office, kitchen, and hospitality supplies
• Coordinating office deliveries, mail, and vendor visits
• Preparing workspaces and meeting rooms for attorneys and hybrid team members
• Identifying office needs before they become problems and proactively finding solutions
• Helping maintain a clean, organized, and welcoming office environment
• Aiding with operational projects, office improvements, and special events as needed

Qualifications

• Fluent in both English and Spanish (written and verbal)
• Two or more years of experience in reception, administration, hospitality, banking, healthcare, customer service, or another client-facing role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Word, Outlook, and Excel
• High School Diploma or GED