Bilingual Front Desk Medical Receptionist

About the role

The Role: We are seeking a Front Desk Medical Receptionist to join our clinical research site in Escondido. This pivotal role will involve managing the front desk operations and supporting the administrative tasks for the site.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Manage phone calls and schedule appointments efficiently.
• Ensure the reception area is clean, organized, and welcoming.
• Collect patient information and maintain accurate records.
• Collaborate with clinical staff to support operational needs.
• Handle various administrative tasks as assigned.
• Manage office supplies and equipment to ensure operational compliance.
• Absorb facility-related expenses to ensure budget adherence.

Requirements

• High school diploma or equivalent; certification in medical office administration is a plus.
• Prior experience scheduling customer/patient appointments and handling customer/patient phone calls required.
• Prior experience within a healthcare environment is required.
• Bilingual in english and spanish required.
• Strong computer skills with the ability to learn new software systems quickly.
• Excellent communication (verbal and written) and interpersonal skills.
• Strong organizational skills and attention to detail.
• Able to manage multiple tasks simultaneously.
• Commitment to delivering exceptional customer service.
• Reliable and trustworthy.

Qualifications

Prior experience within a healthcare environment is required.

Skills

• Excellent communication (verbal and written) and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks simultaneously.
• Commitment to delivering exceptional customer service.

Benefits

Why Join Us? Friendly and Collaborative Culture, Professional Growth, Comprehensive Benefits.

• Enjoy a range of medical and dental plans, vision coverage.
• 401(k) with company match.
• Paid holidays, paid time off.

Pay

California Pay Range $20 - $23 USD

Schedule

Full time, Weekday Regular Business Hours