Bilingual Field Based Community Health Worker - King, Pierce, or Snohomish Counties, WA

About the role

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHWs work in a team‑based structure and spend the majority of their time in the community engaging directly with members. Interest in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role. Expect to spend about 50‑75% of your time in the field visiting members in community settings such as events or in their homes, in King County, WA and surrounding areas. You'll need to be flexible, adaptable and, above all, patient in all types of situations. If you reside near King County or surrounding areas, you will have the flexibility to telecommute as you take on some tough challenges. All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Responsibilities

• Create a positive experience and relationship with the members
• Proactively engage the members to manage their own health and healthcare
• Provide member education on community resources and benefits
• Support members to engage in work or volunteer activities, if desired, and develop solid social support through deeper connections with friends, family, and their community
• Engage members primarily face to face or over the phone to discuss their need