Bilingual English and Spanish Member Loyalty Representative (R14270)

We need to produce HTML fragment with sections: About the role? Actually we have "Who We Are" (company description) maybe not needed as heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real specific content. We have content: Who We Are (company overview) maybe not a standard heading but could be "About the role"? Actually "Who We Are" is about company, not role. Could treat as "About the role"? But they said prefer a few substantive sections over many thin ones. We can include sections: Responsibilities (What You'll Do), Requirements/Qualifications (Who You Are / What You Bring), Benefits (AS A VALUABLE MEMBER...), Pay (The base hourly rate...). Possibly Schedule (they mention rotating schedule, weekends, flexible). So we can include Schedule section. We must not include boilerplate like EEO, legal, etc. Remove duplicated lines. We must preserve all substantive information. So we need to extract details. Let's parse: Company description: "Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually." We could put that under an "About the company" but not in list of allowed headings. Could we omit? The instruction says use headings from list, but we can also have other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those. Could we put company description under "About the role"? Might be okay. But "About the role" usually describes role, not company. However we could treat as "About the role" includes company mission. Might be acceptable. Alternatively we could omit company description entirely? But we must preserve ALL substantive information. So we need to include it somewhere. Could embed in a

before first heading? The instruction: Output ONLY the HTML fragment — no /, no markdown code fences. It didn't say we cannot have introductory paragraph before headings. So we can have a

with company overview, then headings. Thus:

Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company ...

Then sections: Responsibilities: from "What You'll Do" bullet list. We need to convert bullet list to

• . The list includes many items separated by periods and semicolons. We'll extract each bullet. List: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. We need to decide if some of these are responsibilities vs requirements. The "Must have ability to travel..." could be requirement. But we can keep in responsibilities. We'll produce
  • for each. Next section: Requirements / Qualifications / Skills. The "Who You Are / What You Bring" includes: - Must be bilingual (English/Spanish). - Must be outgoing, sales-focused, and enjoy speaking with people. - Must love to help members, including prospective members through outreach and educational activities. - Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. - Must have regular, reliable, and predictable attendance to support store operations. - Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. - Ability to lift and/or move objects up to 25 pounds, as needed. - Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. - Ability to organize and file paper documents. Also maybe "Must be outgoing, sales-focused, and enjoy speaking with people." etc. We could split into Requirements (must haves) and Skills (basic computer skills etc). But we can combine into Requirements. We'll produce a section

    Requirements

    with
    • . Next Benefits: list: - Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance - Accident coverage - Paid Time Off - 16 paid hours (VTO) to participate in volunteer activities each year - Employee Assistance Fund (OEAF) - 401(k) retirement savings - Travel Assistance - Paid Training - Competitive pay, plus sales incentives $$$ - Growth opportunities - Flexible schedules - Opportunity to positively impact your community We'll put under Benefits. Pay: The base hourly rate for this full-time position is $18.00 - $20.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits. We'll put under Pay. Schedule: They mention: Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. Also earlier: Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals... but schedule specifics: rotating schedule, weekends, set every two weeks. We'll put under Schedule. We must not include sections with filler like "commensurate with experience". Not present. We must not include duplicated lines. We must not include boilerplate like EEO, legal, etc. So we remove those paragraphs. Now produce HTML. We'll start with a

      for company overview. Then

      Responsibilities

      ...
      Then

      Requirements

      ...
      Then

      Benefits

      ...
      Then

      Pay

      ...

      Then

      Schedule

      ...

      Make sure to close tags. Let's craft. Company overview paragraph: "Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually." Now responsibilities list items. Need to ensure each bullet is a separate
    • . We'll include the sub-bullets as separate
    • as well (they are part of outreach activities). Could nest but spec says use
      • for any list. Nesting is okay but we can keep flat. Let's list: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications. - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services. - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. Now Requirements list: - Must be bilingual (English/Spanish). - Must be outgoing, sales-focused, and enjoy speaking with people. - Must love to help members, including prospective members through outreach and educational activities. - Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. - Must have regular, reliable, and predictable attendance to support store operations. - Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. - Ability to lift and/or move objects up to 25 pounds, as needed. - Basic computer skills and ability to operate office equipment