Bilingual English and Spanish Member Loyalty Representative (R14280)

We need to output HTML fragment with sections: About the role? The posting includes "Who We Are", "The Opportunity", "What You'll Do", "Who You Are", "What You Bring", "Compensation", "Why Oportun", "Our AI Mindset". Also "Benefits" appears under "Why Oportun". We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should map content accordingly. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings? Probably we should use those headings where appropriate. The posting has sections: Who We Are (company overview) maybe not needed as heading? It says do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. It doesn't forbid other headings like "Who We Are". But the instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems they expect us to use those standard headings. So we need to map content to those headings. Let's decide: - About the role: could be a brief description of the role (maybe from "The Opportunity" and "What You'll Do"). - Responsibilities: list of duties from "What You'll Do". - Requirements: maybe from "Who You Are" and "What You Bring" (skills & experience required). - Qualifications: maybe similar to Requirements? Could combine. - Skills: maybe list of skills from "What You Bring". - Benefits: from "Why Oportun" benefits list. - Pay: compensation details. - Schedule: mention about rotating schedule, weekends, etc. We must not create sections with filler like "commensurate with experience". We have actual content. We must preserve all substantive information, not invent or summarize away detail. So we need to include all details. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is EEO statement, CCPA notice, fraud warning. Those should be removed. Also remove "Our AI Mindset" maybe? It's not boilerplate but maybe considered part of posting; we could keep as a section? But instruction says use headings from list; we could treat it as part of About the role or maybe as a separate section not in list? Safer to include it under About the role or maybe as a separate section with heading "Our AI Mindset" but that's not in the list; maybe we should drop it? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot use other headings, but they give examples. Safer to stick to those headings and incorporate all content under them. Thus we need to parse the posting and allocate content. Let's extract: Company overview: "Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually." That's about the company, could go under About the role? Maybe "About the role" could include company overview and role description. "The Opportunity Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in." That's role description. "What You'll Do Your day-to-day Welcome members with a warm greeting and provide quality member service.Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications;Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; andUsing iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.Stand while assisting members; sitting is allowed during non-member-facing tasks.Occasionally unpack and store office or cleaning supplies.Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now." That's responsibilities. "Who You Are The right fit looks like this You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return. Must be outgoing, sales-focused, and enjoy speaking with people.Must love to help members, including prospective members through outreach and educational activities." That's maybe personal traits. "What You Bring Skills & experience Required Must be bilingual (English/Spanish).Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.Must have regular, reliable, and predictable attendance to support store operations.Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.Ability to lift and/or move objects up to 25 pounds, as needed.Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.Ability to organize and file paper documents." That's requirements/skills. "Compensation The base hourly rate for this full-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits." That's Pay. "Why Oportun What's In It For You Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some Of The Benefits Available To Eligible Employees Include As a Valuable Member of Our Team, You’ll Receive Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insuranceAccident coveragePaid Time Off16 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community This is a summary of select benefits and does not represent the full benefits package. Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers" That's Benefits. "Our AI Mindset We build with AI. We lead with judgment. AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle. In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together." That could be part of About the role or maybe a separate section but we can incorporate under About the role or Skills. We must not include EEO statement etc. Now produce HTML with

headings for each section we include. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for: - About the role: company overview + role description + maybe AI mindset. - Responsibilities: the "What You'll Do" list. - Requirements: maybe the "Who You Are" traits + "What You Bring" required items. - Qualifications: maybe similar to Requirements; but we could combine Requirements and Qualifications? But we need to avoid thin sections. Could make Qualifications include education? Not present. Could skip Qualifications if no specific content. But we must not create a heading with filler. So if we don't have specific qualifications beyond requirements, we could omit Qualifications section. - Skills: list of skills from "What You Bring": bilingual, weekend availability, rotating schedule, reliable attendance, outdoor work, lift 25 lbs, basic computer skills, operate office equipment, organize/file documents. - Benefits: the benefits list. - Pay: compensation details. - Schedule: mention about rotating schedule, weekends, schedules set every two weeks. We have schedule info also in Requirements; but we can still have a Schedule section. We must not repeat content unnecessarily but preserve all substantive info. Some overlap is okay if we need to place info in multiple sections? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid duplication. We can allocate each piece to a section. Let's map: About the role: - Company overview (Who We Are) - The Opportunity description (role focus) - AI Mindset (maybe) - Core values mention (Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.) Responsibilities: - Welcome members with warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in lending and servicing activities. - Informing and educating potential members about Oportun’s services by engaging in outreach efforts >50% of