Bilingual English and Spanish Member Loyalty Representative (R14281)
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must include sections only when posting has real specific content. We must not include filler like "commensurate with experience". We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we need to strip out the EEO statement, the California CCPA notice, fraud warning, etc. Also remove "Our AI Mindset"? That seems like content but maybe not a standard heading; we could keep as a section maybe "Our AI Mindset". However the instruction says use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we can use those headings, but not required to limit to only those? It says use those for section headings (e.g.) meaning those are examples; we can use other headings if appropriate? Probably better to map content to those standard headings.
We have:
- About the role: could be "Who We Are" and "The Opportunity". Could combine into About the role.
- Responsibilities: "What You'll Do" (duties).
- Requirements: "Who You Are" (traits) plus maybe "What You Bring" (skills & experience). Could split: Requirements (must be bilingual, availability, attendance, etc.) and Qualifications (maybe skills & experience). But we have "Skills & experience Required" under What You Bring. Could treat as Qualifications.
- Benefits: "Why Oportun" includes benefits list.
- Pay: "Compensation" includes hourly rate.
- Schedule: mention rotating schedule, weekends, etc.
We must not include sections with placeholder text. All sections have real content.
We need to output only HTML fragment, no /, no markdown fences.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like bullet points.
We must remove duplicated lines, boilerplate.
Let's extract content.
Original text:
Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
The Opportunity Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.
What You'll Do Your day-to-day Welcome members with a warm greeting and provide quality member service.Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications;Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services;and Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.Stand while assisting members; sitting is allowed during non-member-facing tasks.Occasionally unpack and store office or cleaning supplies.Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.
Who You Are The right fit looks like this You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return. Must be outgoing, sales-focused, and enjoy speaking with people.Must love to help members, including prospective members through outreach and educational activities.
What You Bring Skills & experience Required Must be bilingual (English/Spanish).Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.Must have regular, reliable, and predictable attendance to support store operations.Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.Ability to lift and/or move objects up to 25 pounds, as needed.Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.Ability to organize and file paper documents.
Compensation The base hourly rate for this full-time position is $20.00 - $23.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.
Why Oportun What's In It For You Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some Of The Benefits Available To Eligible Employees Include As a Valuable Member of Our Team, You’ll Receive Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insuranceAccident coveragePaid Time Off16 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community This is a summary of select benefits and does not represent the full benefits package. Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers
Our AI Mindset ... (we may keep as a section maybe "Our AI Mindset" but not in standard list; but we could treat as "About the role" or maybe skip because it's not required? The instruction says "Prefer a few substantive sections over many thin ones." Could include AI Mindset as part of About the role or maybe as a separate section "Our AI Mindset". However the heading list didn't include it, but they said e.g. So we could still use it. But to be safe, maybe incorporate into About the role or Qualifications? It's about AI mindset, not strictly required. Could be its own section "Our AI Mindset". It's substantive.
We must remove boilerplate: EEO statement, California CCPA notice, fraud warning, etc. Also remove duplicated lines.
Now produce HTML.
We'll have sections:
About the role
with paragraphs combining Who We Are and The Opportunity.
Responsibilities
with - list of duties from What You'll Do.
Requirements
with - list from Who You Are (traits) and maybe also from What You Bring? But we can separate Qualifications.
Better: Requirements = personal traits (Who You Are). Qualifications = skills & experience (What You Bring). Benefits = benefits list. Pay = compensation. Schedule = schedule info (weekends, rotating schedule, etc.) maybe also travel.
But schedule info is in What You Bring: "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." Also travel requirement.
We could put schedule in its own section.
Let's decide:
- About the role: Who We Are + The Opportunity.
- Responsibilities: What You'll Do (list).
- Requirements: Who You Are (traits) (list).
- Qualifications: What You Bring (skills & experience) (list).
- Benefits: Why Oportun benefits list (list).
- Pay: Compensation (paragraph).
- Schedule: schedule info (weekends, rotating schedule, travel) (list or paragraph).
- Our AI Mindset: maybe as a separate section.
But we need to avoid too many thin sections. However each has substantive content.
We must not include sections with placeholder text. All have content.
We'll output HTML fragment.
Now craft content.
About the role paragraph: combine Who We Are and The Opportunity.
Who We Are: "Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually."
The Opportunity: "Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like bullet points. We must remove duplicated lines, boilerplate. Let's extract content. Original text: Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. The Opportunity Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. What You'll Do Your day-to-day Welcome members with a warm greeting and provide quality member service.Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications;Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services;and Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.Stand while assisting members; sitting is allowed during non-member-facing tasks.Occasionally unpack and store office or cleaning supplies.Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. Who You Are The right fit looks like this You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return. Must be outgoing, sales-focused, and enjoy speaking with people.Must love to help members, including prospective members through outreach and educational activities. What You Bring Skills & experience Required Must be bilingual (English/Spanish).Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.Must have regular, reliable, and predictable attendance to support store operations.Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.Ability to lift and/or move objects up to 25 pounds, as needed.Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.Ability to organize and file paper documents. Compensation The base hourly rate for this full-time position is $20.00 - $23.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits. Why Oportun What's In It For You Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some Of The Benefits Available To Eligible Employees Include As a Valuable Member of Our Team, You’ll Receive Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insuranceAccident coveragePaid Time Off16 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community This is a summary of select benefits and does not represent the full benefits package. Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers Our AI Mindset ... (we may keep as a section maybe "Our AI Mindset" but not in standard list; but we could treat as "About the role" or maybe skip because it's not required? The instruction says "Prefer a few substantive sections over many thin ones." Could include AI Mindset as part of About the role or maybe as a separate section "Our AI Mindset". However the heading list didn't include it, but they said e.g. So we could still use it. But to be safe, maybe incorporate into About the role or Qualifications? It's about AI mindset, not strictly required. Could be its own section "Our AI Mindset". It's substantive. We must remove boilerplate: EEO statement, California CCPA notice, fraud warning, etc. Also remove duplicated lines. Now produce HTML. We'll have sections:
About the role
with paragraphs combining Who We Are and The Opportunity.Responsibilities
with- list of duties from What You'll Do.
Requirements
with- list from Who You Are (traits) and maybe also from What You Bring? But we can separate Qualifications. Better: Requirements = personal traits (Who You Are). Qualifications = skills & experience (What You Bring). Benefits = benefits list. Pay = compensation. Schedule = schedule info (weekends, rotating schedule, etc.) maybe also travel. But schedule info is in What You Bring: "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." Also travel requirement. We could put schedule in its own section. Let's decide: - About the role: Who We Are + The Opportunity. - Responsibilities: What You'll Do (list). - Requirements: Who You Are (traits) (list). - Qualifications: What You Bring (skills & experience) (list). - Benefits: Why Oportun benefits list (list). - Pay: Compensation (paragraph). - Schedule: schedule info (weekends, rotating schedule, travel) (list or paragraph). - Our AI Mindset: maybe as a separate section. But we need to avoid too many thin sections. However each has substantive content. We must not include sections with placeholder text. All have content. We'll output HTML fragment. Now craft content. About the role paragraph: combine Who We Are and The Opportunity. Who We Are: "Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually." The Opportunity: "Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work
- list of duties from What You'll Do.