Bilingual Customer Service Specialist
NWArkansas · Rogers, AR · 3 wk ago
OTHRFull-time
About the role
Sherwin-Williams seeks a Bilingual Customer Service Specialist to support our Retail customers in a fast-paced store environment. You’ll assist walk-in and phone customers in English and Spanish, recommend paints, coatings, and supplies, and process sales accurately. You’ll handle orders, returns, and issue resolution while maintaining product displays and store cleanliness. Partner closely with the Sales Associate and Customer Service & Support team to ensure exceptional service.
Responsibilities
- Assist walk-in and phone customers in English and Spanish
- Recommend paints, coatings, and supplies
- Process sales accurately
- Handle orders, returns, and issue resolution
- Maintain product displays and store cleanliness
- Partner with the Sales Associate and Customer Service & Support team to ensure exceptional service