Bilingual Customer Service Representative

Pay

$17.00 per hour

Schedule

Monday–Friday, 8:00 AM–4:30 PM

About the Role

We are seeking a friendly and professional Bilingual Customer Service Representative (English/Spanish) to join our growing healthcare team. In this role, you will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast‑paced environment. Location: St. George, UT.

Responsibilities

• Make outbound calls to schedule health screenings
• Respond to customer inquiries by phone, email, and chat
• Provide accurate information and resolve customer concerns
• Maintain and update customer records
• Deliver exceptional customer service during every interaction
• Work closely with team members to support daily operations
• Follow company policies and compliance requirements
• Handle a high volume of calls professionally and efficiently

Qualifications

• Bilingual in English and Spanish required
• Previous customer service, call center, scheduling, or healthcare experience preferred
• Strong communication and interpersonal skills
• Comfortable speaking with customers on the phone throughout the day
• Basic computer skills, including Microsoft Office
• Strong attention to detail and organizational skills
• Ability to multitask in a fast‑paced environment
• Team‑oriented with a positive attitude
• Healthcare experience is a plus but not required