Bilingual Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring, and fill propane (certification offered).
• Operate a forklift (certification offered).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, dental/vision plans, life insurance, auto/home insurance, and discounts.
• Employee stock ownership plan (ESOP)
• Discounts on various products and services
• 401(k) savings plan
• MetLife legal programs
• MetLaw legal program
• LifeLock identity theft protection
• Customer Service Representative Education
• U-Haul University continuous education opportunities

Pay

• Hire fast, pay fast schedule
• $100 hiring bonus
• $300 cash bonus upon completion of certification

Schedule

• Two hands-on working interviews

Physical Demands

• Long periods of remaining stationary
• Move around indoors and outdoors
• Reach objects at varying heights
• Move equipment weighing a minimum of 50 lbs. assisted or unassisted