Bilingual Customer Service Representative

Bilingual Customer Service Representative (English/Spanish) Pay: $17.00 per hourLocation: St. George, UTSchedule: Monday-Friday | 8:30 AM-5:00 PM About the Role We are seeking a friendly and professional Bilingual Customer Service Representative (English/Spanish) to join our growing healthcare team. In this role, you will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast-paced environment. Responsibilities Make outbound calls to schedule health screeningsRespond to customer inquiries by phone, email, and chatProvide accurate information and resolve customer concernsMaintain and update customer recordsDeliver exceptional customer service during every interactionWork closely with team members to support daily operationsFollow company policies and compliance requirementsHandle a high volume of calls professionally and efficiently Qualifications Bilingual in English and Spanish requiredPrevious customer service, call center, scheduling, or healthcare experience preferredStrong communication and interpersonal skillsComfortable speaking with customers on the phone throughout the dayBasic computer skills, including Microsoft OfficeStrong attention to detail and organizational skillsAbility to multitask in a fast-paced environmentTeam-oriented with a positive attitudeHealthcare experience is a plus but not required All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.