Bilingual Customer Service Representative
About the role
TTEC is a global consulting, technology, and managed services company dedicated to helping brands deliver smarter, more human customer experiences. This role is part of a supportive and inclusive team environment.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- High school diploma or equivalent
- Recognize, apply, and explain product or service knowledge
- Computer experience
Qualifications
Our company culture is built around supporting your career and professional development, fostering an inclusive environment where giving back is encouraged. We offer a base wage starting at $19 per hour plus performance bonus opportunities, along with a comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives.
Skills
We seek candidates who possess a caring, supportive nature and a passion for helping others. We believe these qualities are essential for providing exceptional customer service.
Benefits
We offer a competitive benefits package that includes:
- Paid time off
- Tuition reimbursement
- Health and wellness incentives
Pay
The base wage for this role starts at $19 per hour.
Schedule
This role offers a flexible schedule to accommodate your needs.
Benefits
We offer a comprehensive benefits package that includes:
- Paid time off
- Tuition reimbursement
- Health and wellness incentives
Contact
To learn more about this opportunity, visit https://www.ttecjobs.com/en/us-employee-benefits.