Bilingual Concierge Security Officer - Front Desk

About the role

This is a Concierge Security Officer position with a high focus on customer service, working with people on all shifts in environments such as office towers, hotels, and shopping centers. The role emphasizes building meaningful connections and using your natural ability to engage with others to reassure and inspire confidence.

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Bilingual required

Skills

• Security, Military, or Law Enforcement experience (preferred but not required)

Pay

$19.25 / Hour

Schedule

Full-time, Monday through Friday, 1st Shift, 8 a.m. to 5 p.m.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost
• DailyPay available for GardaWorld employees