Bilingual Community Program Coordinator (Los Gatos)

About the role

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth. Join the Project Access team and create impact in the lives of our residents.

What You'll Do

• Implement core programs and services across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions.
• When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information and referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect and submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What You'll Bring

• Bilingual English/Spanish required
• Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field.
• Experience in both:
  • after-school programs or educational settings for youth
  • serving diverse populations, demonstrating cultural competency and community awareness
• Proficient with MS Office (Excel, Word, Publisher, Outlook)
• Basic proficiency with Adobe Acrobat, Canva, Salesforce, Concur
• Strong time management, administrative, and organizational skills
• Self-starter, multi-tasker, and strong communicator
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check

Schedule

• Tuesday through Friday: 10am–6:30pm
• Saturday: 9am–5:30pm
• Location: Los Gatos Landing Apartments, 2130 Southwest Expy, San Jose, CA 95126

Pay

• $29.50/hr

Benefits

• Health insurance
• Dental insurance
• Short-term disability
• Term life insurance
• Employee Assistance Program (EAP)
• Voluntary benefits available at 100% employee cost:
  • Vision insurance
  • Voluntary life insurance
  • Pet insurance
  • Supplemental benefits
• Safe Harbor 401(k) with 4% company match
• Paid time off + 14 paid holidays