Bilingual Billing Analyst (Spanish and English)

About the role

As a Bilingual Billing Analyst, you’ll support our client’s Mexico locations by evaluating billing process to ensure efficient operations across our growing North American company. Collaborate with stakeholders to improve processes, ensure program success, and deliver value.

Responsibilities

• Act as a liaison (Spanish and English speaking) main point of contact for our Billing team in Mexico, improving systems and processes to streamline operations across North America.
• Collaborate with departments to align project goals, provide updates and implement process enhancements.
• Analyze billing and operational data to identify trends, perform root-cause analysis and provide clear reports and insights.
• Track project milestones to support execution and ensure resources align with deadlines.
• Organize and maintain key project documentation to ensure programs run smoothly.

Requirements

• Bachelor’s degree; major in Finance or Accounting, Data/Analytics, Statistics, or another related field preferred.
• 2+ years in business process optimization, change management, or a related area.
• Strong organizational, communication, and leadership skills.
• Proficiency in project management tools and software.
• Bilingual (English/Spanish) – fluent in both verbal and written forms.
• Available for travel to Mexico and North American locations.

Pay

Pay from $80,000 to $95,000 per year.

Schedule

5 days on site at the Corporate Headquarters in Pleasant Prairie, WI.