Bilingual Assistant Community Manager

Job Overview

This position requires fluency in both English and Spanish, to support our diverse community and ensure clear, effective communication.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times
• Respond to inquiries and provide resolution to questions or concerns in timely fashion
• Aid in the daily general financial management and recordkeeping
• Aid in the bid process
• Conduct regular inspections of the site, where needed
• Maintain all records in Connect including work orders, resident information, Association documents, community information
• Ensure maintenance of all files, records, and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings, where necessary
• Aid in the preparation of Board meeting agenda, monthly management report, and all other reports and materials needed for Board Packet
• Aid in establishing an annual calendar indicating all association activity, deadlines, elections, meetings, projects, etc.
• Aid all walk-in homeowners and refer to Community Manager, when necessary
• Handle mailings, as needed and required
• Recordkeeping – binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting)
• Meet with Community Manager weekly to ensure completion of open action items

Skills & Qualifications

• College degree or equivalent work experience required
• Minimum of 2 years’ experience in a customer service environment
• Strong organizational skills
• Strong written and verbal communication skills
• Excellent computer skills required including email, Word, Excel, and PowerPoint
• Advanced written communication skills
• Advanced Microsoft Office skills
• Knowledge of basic accounting/budgeting procedures
• Ability to work under pressure, adjust to constant changes, handle multiple tasks, and coordinate the work of others
• Ability to keep complex records, assemble and organize data of complex nature, and prepare and submit reports in acceptable formats and in a timely manner
• Ability to conceptualize, plan, and organize multiple programs and assignments effectively
• Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays
• Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others
• Time off benefits, paid holidays, and a 401k with company match
• Occasional travel may be required to attend training and other company functions

Pay

$20.00 - $24.00 per hour

Schedule

N/A

Benefits

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others
• Time off benefits, paid holidays, and a 401k with company match
• Occasional travel may be required to attend training and other company functions