Bilingual Assistant Community Manager
LSCRE · San Antonio, TX · 9 mo ago
On-siteMarketingFull-time
What Success Looks Like
- Happy residents: Provide prompt, professional, and friendly service that keeps residents satisfied and loyal.
- Leasing success: Convert leads into leases by showcasing the value of the community with enthusiasm and knowledge.
- Strong communication: Ensure all stakeholders feel informed, respected, and supported.
- Straightforward operations: Stay organized, keep records accurate, and ensure daily workflows run efficiently.
- Effective collections: Collect rent on time through consistent, proactive, and empathetic follow-up.
How You'll Achieve It
- Support the Community Manager in driving daily property performance and resident satisfaction.
- Manage incoming leasing inquiries via Elise AI, phone, email, and walk-ins; conduct tours and close prospects with confidence.
- Lead renewal efforts, distributing renewal offers and conducting follow-ups to strengthen resident relationships.
- Cook up resident engagement activities such as raffles, newsletters, and community events to build connection and culture.
- Oversee rent collection, communicating consistently with delinquent residents and assisting with payment plans as needed.
- Review applications and leases for accuracy, ensuring all records are complete and compliant.
- Walk the property regularly to identify safety or cleanliness issues, and assist in coordinating maintenance needs.
- Step in when needed to provide operational stability and leadership in the Community Manager’s absence.
Fuel for Your Success
- Monthly bonus based on your property's performance
- Paid Time Off
- 18+ Holidays & Work Optional Days
- Discounted housing benefits (that increase annually!)
- Group medical, dental, and vision insurance
- Long-term disability and life insurance plans
Ready to Make a Difference?
JOIN NOW! Click the link (if applicable). Submit your resume. Complete the Culture Index assessment (required to be considered). To do so, copy and paste this link in your URL: https://go.cultureindex.com/s/o0s8Ma3pIE. Wait for us to connect with you regarding interview scheduling. Learn more about your new potential team at lscre.com!
Communities Need Leaders Who Can Listen, Act Decisively, and Bring Out the Best in Others
➡️ Apply today and start making an impact with LSCRE!
Disclaimer & Requirements
- Bilingual proficiency in English and Spanish preferred at properties where applicable.
- Ability to regularly walk the property, inspect conditions, and engage with residents in person.
- Commitment to fair housing compliance, documentation accuracy, and operational excellence.
- Previous property management experience was preferred, but not required.