Bilingual Arabic Academic Advisor

About the role

The Bilingual Arabic Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Arabic-speaking families to provide personalized academic guidance, develop individualized academic strategies, and contribute to student retention and program growth.

Responsibilities

• Student & Family Advising: Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation. Conduct initial consultations to assess academic history, strengths, and goals; design customized learning plans and course pathways; guide families through short- and long-term academic decision-making; support students in building effective study habits and academic confidence.
• Academic Monitoring & Student Success: Ensure students remain on track toward their objectives through ongoing evaluation and proactive support. Review academic progress and performance metrics regularly; identify obstacles to learning and recommend appropriate interventions; partner with instructors and staff to coordinate academic resources; adjust plans as needed to optimize student outcomes.
• Enrollment Support & Retention: Contribute to organizational growth by providing a high level of service to prospective and current families. Lead consultations with new families to introduce programs and services; support enrollment conversations and program matching; manage renewals and maintain strong student retention; recommend enrichment opportunities and additional services based on student needs; build lasting relationships with Arabic-speaking families that encourage referrals and continued engagement.
• Communication & Record Management: Maintain clear, timely, and professional communication with students and families. Provide regular updates on student progress; document advising interactions and maintain organized records; prepare reports and follow-up summaries; address questions and concerns promptly and professionally.
• Professional Development & Compliance: Maintain high professional standards while continuing to strengthen academic advising expertise. Stay current on academic trends, U.S. college admissions processes, and counseling best practices; participate in training and professional development; follow company policies regarding confidentiality, ethics, and professionalism.

Qualifications

• Bachelor’s degree in Education, Counseling, Business, or a related field.
• Fluency in Arabic and English (verbal and written).
• 1–2 years of experience in academic advising, student services, education consulting, counseling, student recruitment, or consultative sales.
• Strong relationship-building and communication skills.
• Experience communicating with students and parents.
• Ability to work effectively with diverse families and cultural backgrounds.
• Detail-oriented with strong organizational and follow-up skills.