Bilingual Administrative Coordinator
IFABCORP · Gastonia, NC · 1 mo ago
On-siteEducationFull-time
Key Administrative & Operational Responsibilities
- Front Office & Communication Support
- Operate the Yealink T465 switchboard, answer incoming calls, transfer calls, take messages, provide directions, and assist visitors professionally.
- Communicate effectively in both English and Spanish with employees, applicants, visitors, vendors, and customers as needed.
- Maintain visitor sign-in/sign-out records and issue visitor badges while on company premises.
- Assist with conference room scheduling and customer visit coordination, including lunch arrangements and hospitality support.
- Prepare and distribute the daily absentee report (“Call Out Spreadsheet”) to management and supervisors based on the call-out voice message line.
- Administrative & HR Support
- Assist applicants with employment applications and ensure documentation is complete before forwarding to the Human Resources Department.
- Support bilingual communication between employees and internal departments when needed.
- Provide general administrative support to management and internal departments as needed.
- Maintain accurate filing, scanning, and recordkeeping processes.
- Purchasing & Office Supply Coordination
- Receive incoming packages and coordinate distribution with the appropriate departments.
- Maintain office supply inventory and place supply orders as needed to ensure adequate stock levels for all locations.
- Create purchase orders for approved office and operational supplies when requested by management.
- Maintain purchasing and supply tracking spreadsheets and records.
- Document Control & Production Support
- Maintain Engineering Change Notice (ECN) documentation, assign ECN numbers, and track revised and new prints.
- Process and maintain Process Control documentation for warehouse and production records.
- Scan and organize documentation into company databases for recordkeeping purposes.
- Support Order Entry and other departments with documentation, print entry, and data entry tasks when needed.
- Candidates should possess some or all of the following qualifications:
- A high school diploma or GED is required.
- Bilingual in English and Spanish is preferred.
- Previous experience in administrative support, office coordination, customer service, or manufacturing office environments is preferred.
- Basic computer proficiency is required.
- Experience with Microsoft Office applications, spreadsheets, and document management systems is preferred.
- A professional appearance and demeanor are required.
- Candidates should possess some or all of the following skills and abilities:
- Bilingual verbal and written communication skills (English/Spanish) are essential.
- Strong organizational and multitasking skills are required.
- Professional communication and phone etiquette are important.
- Strong written and verbal communication skills are necessary.
- An attention to detail and accuracy are crucial.
- The ability to prioritize tasks in a fast-paced environment is important.
- A customer service mindset and welcoming attitude are beneficial.
- The ability to maintain confidentiality and professionalism is essential.
- Strong teamwork and interpersonal skills are desirable.
- The ability to work independently and support multiple departments simultaneously is valuable.