BIA Customer Service Agent (personal lines)

About the role

Bearingstar is seeking Customer Service Agents to join our team in Fairfield, Connecticut. Ideal candidates should have experience with Personal lines of Insurance and a CT Property and Casualty license.

Responsibilities

• Act as the agency representative to clients, fellow professionals, the public, and the general business community.
• Provide counsel and advice on new and/or additional insurance needs, explaining coverages and types of policies.
• Identify risk exposures, qualify potential prospects.
• Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders.
• Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.
• Resolve general customer inquiries.

Requirements

• A CT Property and Casualty license is required.
• Experience within the Personal Lines insurance industry is a plus.
• Excellent interpersonal, oral, and written communication skills.
• Self-starter with ability to work independently and as part of a team.

Qualifications

We are seeking candidates with a high school diploma or equivalent, and a valid driver’s license. Proficiency in Microsoft Office is preferred.

Skills

• Customer service skills
• Sales skills

Benefits

• Competitive salary plus commission and incentive opportunity
• Medical, dental, 401k and retirement plans
• Profit share bonus program
• Exceptional benefit and wellness programs
• Career development
• Flexible schedules

Pay

The current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour).

Schedule

The work schedule is 37.5 hours per week.