Bi-lingual Dental Scheduler - Remote

Job Description

Multitasking
Computer savvy (including typing speed of 40wpm)
Eagerness to assist
Excellent customer service
Reliability
Excellent use of English language
Fluency in Spanish
Answer calls within 3 seconds or less.
Complete a standard call within 5 minutes.
Provide excellent patient care/customer service at all times.
Manage time efficiently while both on and off the phones.
Prioritize tasks/calls in order of importance.
Respond cooperatively to constructive criticism.
MUST be able to ensure a distraction free work environment

Education/Experience Requirements

High school diploma or equivalent required
2 year post high school education preferred
1-2 years customer service experience required; phone-based highly preferred
Fluency in Spanish

Additional Requirements

Must have high-speed internet connection.
Must pass a pre-employment background screen.
Must successfully pass ALL pre-employment assessments.
Must provide two work references with their current contact information at time of the interview.

Benefits

• Full-time: M-F, flexible schedules between 10:00am EST - 9:00pm EST. Also, Tues-Sat--11:30am-8:00pm EST
• Healthcare through Cigna
  Dental, Vision-premium paid
• Employee Assistance Program
• Paid vacation and sick leave
• Paid Holidays
• 401k; 4% company match
• Life insurance, premium paid
• Long-term disability, premium paid
• Short-term disability
• Professional development
• Bonuses
• Possible cost of living differential in base pay depending on location

About the company

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