BI Developer

About the role

We are seeking a talented and experienced Business Intelligence Report Developer to join our Data and Analytics team at Customers Bank. This role supports the Analytics strategy of the bank and involves creating and managing a centralized and standardized Enterprise reporting environment.

Responsibilities

• Create and manage a centralized and standardized Enterprise reporting environment to support a portfolio of cross-business line dashboards within PowerBI.
• Collaborate with business users to understand their requirements and provide optimized visualizations and reports for data-driven analytics.
• Architect data sets to ensure ease-of-use for self-serve reporting that performs to governed standards and is aligned with certified logic and glossary definitions.
• Develop advanced DAX and high-performance data models for large-scale analytics.
• Oversee Power BI governance: Role-Based Access Control (RLS), deployment pipelines, workspace design, and reusable components.
• Enable self-service BI through training, documentation, and stakeholder support.
• Partner with data engineering to ensure clean, accurate, high-quality analytical data.
• Leverage Microsoft Fabric and Lakehouse/EDW architecture to modernize BI delivery.
• Work closely with business leaders to translate requirements into actionable BI solutions.
• Communicate insights clearly and influence decision-making across teams.
• Drive continuous improvement in BI processes, performance, and reliability.
• Guide the development, implementation, and maintenance of change control and testing processes.

Requirements

• 6+ years’ experience BI development.
• Expert-level skills in Power BI (DAX, modeling, optimization, governance).
• Experience with Microsoft Fabric is highly preferred.
• BI/Cloud certifications are a plus.
• Existing technical knowledge of modern systems software, protocols, and standards, including SQL Server, Snowflake/Databricks/Fabric, Python Data Libraries (Pandas/Polars/DuckDB), and Power BI.
• Deep understanding of relational and dimensional modeling, and modern data ecosystems.
• MicroStrategy, Collaboration Space, and Hyper Intelligence experience (nice to have).
• Working in an Agile environment and adhering to the focus on prioritized initiatives.
• Proficient in SQL, Snowflake and/or Oracle coding.
• Experience working with and understanding Banking / Financial services industry.
• Excellent communication skills to understand requirements and collaborate on expected results.
• Critical thinking and problem-solving skills to develop efficiently and scalable based on best practices and governed standards.
• Strong work ethics with a sense of ownership and accountability.

Skills

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.

Pay

An annual salary range of $145,000-$165,000 is what we expect to pay for this position, based on overall skills and experience.

Schedule

Not specified.

Benefits

Not specified.

Qualifications

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Technology Skills

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.

Equal Opportunity Employer

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.