BI Analyst / Ingenious SME

About the role

We are seeking an analytical and detail-oriented BI Analyst / Ingenious SME to serve as the reporting and data quality expert for our Project Development Services team.

Responsibilities

• Partner with PMO Director, Projects Leadership, and clients to create regular and ad hoc reports and analysis for projects, client needs, and to support team and account's initiatives
• Generate performance dashboards, operational metrics, and compliance reporting, with focus on automation and efficiency
• Track KPI performance, identify issues requiring attention, and recommend solutions
• Support preparation and presentation development for leadership meetings and translate complex data findings into clear, actionable insights for non-technical audiences
• Validate data accuracy before distribution of reports and presentations
• Support and improve data quality across operational systems
• Maintain deep knowledge of system functionality, report development, and best practices to support project tracking and compliance requirements
• Design, develop, and maintain interactive dashboards and data visualizations in Azara for client and executive audiences
• Build and maintain trusted relationships and partnerships with Projects Leadership and stakeholders
• Document data flows, reporting processes, and analytical methodologies to support team coverage, knowledge transfer, and high-quality data maintenance

Requirements

• Bachelor's degree in Information Systems, Data Analytics, Statistics, Economics, Computer Science, or related field
• 3-5 years of experience in business intelligence development with focus on reporting and dashboard creation
• Prior experience with Ingenious
• Permanent unrestricted right to work in United States
• Excellent written and verbal communication and presentation skills with ability to adjust content to the stakeholder, utilize JLL and client templates and standards, and convey information clearly and concisely
• Strong relationship management and collaborative skills with excellent listening capability to build and maintain trusted partnerships with diverse stakeholders
• Advanced native Excel skills including advanced formulas, pivot tables, and Power Query to analyze and manipulate data and generate meaningful reporting efficiently and effectively
• Proven ability to manage stakeholder expectations, break down complex work into actionable steps, and proactively communicate progress, risks, and roadblocks
• Strong data analysis proficiency with ability to conduct analyses, translate findings into actionable insights, and maintain high level of attention to detail and accuracy
• Strong sense of ownership and self-motivation with ability to represent JLL company values

Qualifications

• Experience with Computerized Maintenance Management Systems (CMMS), preferably Corrigo
• Familiarity with project management methodologies and reporting frameworks, particularly within corporate real estate, facilities management, or professional services environments
• Proven ability to multitask effectively and manage competing priorities in a fast-paced environment
• Strong background in report generation, data visualization, and presenting findings to various stakeholder levels
• Advanced analytics skills with proficiency in data and statistical applications such as PowerPivot, Tableau, Azara
• Skilled at utilizing JLL AI tools to automate tasks, generate insights, and increase productivity
• Understanding of data quality management, data governance principles, and how they impact business processes
• Excellent MS PowerPoint and Word skills; proficient with Outlook and Teams