BHRC Advisory Council Liaison- African American KSA

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply.

About the Role

This position directly supports the Behavioral Health Resource Center (BHRC) operations and improvement. The individual in this role will work closely with internal County departments and contracted on-site providers to ensure and support program operations and functions. Through both time-limited projects and ongoing analysis and program development, the liaison utilizes significant independent judgment, works both independently and collaboratively to serve as the Subject Matter Expert (SME) for BHRC Advisory Council processes and requirements; enable compliance with relevant federal, state, and local laws and policy; support functionality of the Advisory Council; conduct analysis, document, and provide recommendations to both the Advisory Council and Behavioral Health senior leadership and stakeholders related to Advisory Council activities and health center public policy advocacy.

• Strategize for and support recruitment to the Advisory Council and facilitate orientation and ongoing training needs for Advisory Council members.
• Navigate highly sensitive and unique situations.
• Develop and present informative reports on Advisory Council activities and functions.

Onsite location: 333 SW Park, Portland, OR.

Responsibilities

BHRC Advisory Council Management

• Provide a high level of service and direct professional support for the BHRC Advisory Council, including supporting the co-chairs in meeting prep and planning, policy process, soliciting speakers, developing agendas, identifying topics, and managing logistics.
• Exercise significant independent judgment and initiative to support the diverse needs of Advisory Council members while ensuring compliance with federal, state, and local laws.
• Lead, develop, strategize, plan, manage, analyze, and independently evaluate the Advisory Council program, including developing, managing, and updating program activities, education and training of Advisory Council members, leadership, and staff, and identify and promote member development opportunities.
• Attend monthly advisory council meetings and prep meetings in person, take notes, and share agendas with the advisory council group and community partners prior to each meeting per charter, seeking clarifications and corrections before publication.
• Identify problems and formulate solutions independently or through consensus with the group.
• Track attendance and support stipend distribution against budget and financial requirements.
• Ensure that all logistics are handled prior to monthly meetings, take notes during meetings, and share follow-up items and meeting notes timely after each meeting.
• Demonstrate knowledge of the African American community, historical and current barriers to mental health services, and understanding of traditions, values, and customs.

Project Management and System Engagement

• Develop meaningful relationships with all on-site providers, community partners, and County programs that support and work in the BHRC.
• Act as the primary driver and designated spokesperson for highly complex interdivisional and interagency strategic programs and projects with multiple disciplines and groups.
• Work closely with these entities to support daily operations of the BHRC.
• Participate in regular systems planning and development meetings, and represent as the subject matter expert with contracted providers, contracted staff, community members, county staff, clients, and others.
• Act as a technically authoritative knowledge leader and advise senior management on policy and organizational issues.
• Enhance and develop new partnerships and relationships that benefit the providers and staff on-site with needed resources.
• Arrange for increased access to identified resources and supports on-site.
• Assist with problem-solving related to on-site contractors and coordination of services. Identify problems and formulate solutions independently or through consensus with invested parties.
• Provide project management on interagency projects including the preparation of grant documentation and reporting.

Meetings and Leadership

• Participate and facilitate meetings for BHRC as a whole within the Behavioral Health Division, Health Department, and with contracted providers to support BHRC programming.
• Develop informational resources and materials; arrange and publicize meetings; schedule speakers; conduct workshops and training internally and for community partners.
• Participate in leadership with the Safety Net Services (SNS) Senior Manager demonstrating openness for feedback, guidance, and collaboration.
• Represent the county and the assigned program to the public at internal and external meetings, including to elected officials, County leadership, and community partners.
• Prepare PowerPoints, documents, and materials for presentation and meetings.

Continuous Quality Improvement

• Provide strategic analysis and be the lead in recommending and implementing program policies, guidelines, and procedures.
• Operate in broad policy areas where standards, management direction, and access to best practices are not readily available.
• Provide strategic direction by developing and defining new enterprise or joint ventures to increase program effectiveness.
• Assist program leadership in data-informed program design, including applying leading with race, peer support, and trauma-informed values to address the needs of marginalized and vulnerable populations.
• Test and revise all policies and procedures for the program using data, peer, and trauma and equity-informed lenses.
• Conduct on-site reviews of providers and ensure compliance with contracts.
• Understand and articulate potential impacts of program decisions and activities on and within the behavioral health system.
• Evaluate program structure, staffing, and operations to develop recommendations and implement changes.
• Facilitate ongoing communication for purposes of quality improvement amongst on-site providers and services including the facilitation of annual safety partners in-service focused on how to best support the BHRC.

Requirements

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Education/Training

• Minimum Qualifications/Transferable Skills:
  • Bachelor's degree from an accredited college or university.
  • Preferred Majors: Public Administration, Business, Social Science, or a related field.
  • If you do not hold a bachelor’s degree, please share any education level and outline your relevant experience, transferable skills, and the total duration of any positions or programs that directly align with this role.
• Experience: Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency: 7-10 years of qualifying training and/or experience).
• Required Credentials: Must hold at least one of the following state-compliant credentials (Required by the Oregon Administrative Rules (OARs)):
  • Peer Support Specialist or Peer Wellness Specialist (via an OHA-Certified training program)
  • Certified Recovery Mentor II (CRM II) (certified via MHACBO)
• Strong understanding and cultural competency in African American Culture.
• Employment is contingent on passing a background investigation, which may include being fingerprinted.

Preferred Qualifications/Transferable Skills

• Ability to provide strategic direction, program development/improvement, policy analysis, or program compliance/monitoring and evaluation.
• Experience with data collection, reporting, and analysis.
• Subject Matter Expert (SME) for BHRC Advisory Council processes and requirements; enable compliance with relevant federal, state, and local laws and policy.
• Ability to lead community engagement initiatives, manage projects, develop and nurture partnerships.
• Comfortable presenting and facilitating meetings for diverse audiences.
• Leads with race through actions and advocacy with community partners and across departments throughout the county.
• Knowledge of cultures, customs, and social experiences of communities experiencing marginalization and barriers to services and opportunities.
• Qualified Mental Health Professional.
• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.

Benefits

Multnomah County offers an exceptional benefits package, including:

• Employer-funded retirement savings.
• Health and dental insurance at very low cost to full-time employees and their dependents.
• Paid parental leave.
• Wellness programs.
• A focus on work-life balance.

Pay

$45.27 - $55.67 hourly.

Schedule

This hourly union-represented position is eligible for overtime. At this time, this position is designated as “routine hybrid,” meaning you will be working remotely (from home) two to three days a week and in the office the remaining days. You will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.