BFT RN CARE COORDINATOR

About the role

Bulfinch Temporary Service is hiring for a Care Coordinator to work on the Community Care vans. This position is temporary in nature but is long term. It is M-F 8:30-5pm.

Responsibilities

• Collaborate closely with CHI Specialists and Community Care Van teams to support care coordination across designated priority neighborhoods.
• Serve as a clinical resource to Community Health Improvement (CHI) Specialists and other program staff by providing guidance on clinical workflows, patient navigation, and appropriate escalation of clinical concerns.
• Conduct remote patient outreach via phone and virtual platforms to support improved health outcomes, preventive care initiatives, and continuity of care.
• Coordinate follow-up care for patients identified through community outreach, screenings, and Clinical Community Program initiatives.
• Facilitate referrals and warm handoffs between patients, primary care providers, specialists, community-based organizations, and other internal and external resources.
• Provide culturally responsive patient education related to hypertension prevention and management, colorectal cancer screening, chronic disease management, preventive care, and wellness.
• Support clinical care coordination across Clinical Community Programs, including participation in new program implementation and workflow development as organizational priorities evolve.
• Review patient registries, identify care gaps, and assist with outreach strategies to improve quality metrics and patient outcomes.
• Support initiatives aimed at improving health outcomes across underserved communities through evidence-based, community-centered care coordination.
• Document patient interactions, care coordination activities, and interventions accurately within the electronic medical record and other designated systems.
• Support data tracking, documentation, reporting, and analysis related to patient outreach, clinical outcomes, and program performance.
• Participate in interdisciplinary meetings, case conferences, and quality improvement initiatives to optimize patient care and operational workflows.
• Support program performance management by monitoring key performance indicators, identifying opportunities for improvement, and collaborating with interdisciplinary team members to enhance program quality, operational efficiency, and patient outcomes.
• Maintain patient confidentiality and comply with all organizational privacy, regulatory, and compliance standards.
• Perform other duties as assigned in support of the Clinical Community Programs portfolio.

Qualifications

• Current Massachusetts Registered Nurse (RN) licensure required.
• Bachelor of Science in Nursing (BSN) preferred.
• Minimum of 3-5 years of nursing, care coordination, population health, or community health experience preferred.
• Experience working in community-based settings strongly preferred.
• Experience supporting chronic disease management and preventive health initiatives preferred.

Skills

• Strong care coordination and patient engagement skills.
• Ability to communicate effectively with patients, providers, and community partners.
• Knowledge of chronic disease prevention and preventive health strategies preferred.
• Ability to work independently in a remote work environment while maintaining strong collaboration with interdisciplinary teams.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and adapt to changing program needs.
• Demonstrated commitment to health equity and culturally responsive care.
• Proficiency with electronic medical records and virtual communication platforms.
• Ability to maintain confidentiality and comply with all local, state, and federal privacy regulations.

Benefits

No benefits associated with this role.

Pay

$35.52 - $68.83/Hourly

Schedule

M-F 8:30-5pm

Remote Type

Onsite

Work Location

399 Revolution Drive

Scheduled Weekly Hours

0

Employee Type

Temporary

Work Shift

Day (United States of America)