Beverage Server-PT
Hollywood Casino at Kansas Speedway · Kansas City, KS · 1 wk ago
ManagementFull-time
Essential Duties And Responsibilities
- Resolve service problems according to guidelines.
- Appear in publicity photos.
- Promote casino events and programs.
- Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.
- Monitor guest consumption of alcohol and intervene as needed according to guidelines.
- Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests.
- Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.
- Maintains clean and stocked workstation.
- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.
- Declare tips through time and attendance system at the end of each shift.
- Maintain professional appearance as prescribed by company policy.
- Maintain attendance guidelines of the job and adhere to regulatory, department, and company policies.
- Keep work areas clean and free of safety hazards, debris, and litter.
- Perform all job duties in a safe and responsible manner.
Qualifications
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Excellent customer service/communication skills.
- Knowledge of tray service cocktail ingredients and/or prior server experience preferred.
- Ability to count money and change correctly.
- Ability to earn and maintain ServSafe certification.
- Ability to earn and maintain TiPS certification.
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
- Meet professional appearance standards as prescribed by company policy.