Beverage/Pool Server - Sundeck Social

Description Sundeck Social Rooftop Cocktail Server Sundeck Social brings private club energy to the rooftop, without the membership card. With access exclusive to hotel guests, every stay unlocks a terrace, a pool, and a community that feels instantly insider. Reserved for the Checked-In. Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray. What You'll Do Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphereComplete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shiftMaintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selectionsEnsure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final checkPromote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environmentAccurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliationMaintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurantAnticipate guest needs and deliver exemplary hospitality that keeps guests coming backPerform other duties as assigned What You'll Bring Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidateAn outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environmentExcellent communication and active listening skills — you read the table and respond to guest needs before they have to askA positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environmentAbility to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant teamPhysical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs requireFood Handlers and TABC Certifications Required Other information: What You Can Look Forward To Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry! DailyPay — get paid when you need itAdvanced scheduling with easy shift swapping via our appUnlimited employee referral bonuses401(k) with company matchPaid time off (PTO) with rolloverComplimentary wellness toolsLeadership development & tuition reimbursementDiscounts on hotel rooms, dining, and travelGrowth opportunities across multiple hotel properties in your marketEmployee Assistance Program (EAP)Full-time associates also receive:Medical, dental, and vision insurance — starting day 1Life and disability insurancePaid parental leave White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.