Beverage Equipment Service Tech - Shift 9:00am - 5:30pm M-F

Beverage Equipment Service Tech

A Role Overview

Effectively and efficiently provide repair service within an assigned territory to all vendors, coolers, fountain, and other designated equipment. Provides exceptional customer service while representing PBV with each customer. Learns PBV operations, specific industry equipment, repair processes and governmental guidelines.

• Interacts with customers daily to diagnose, educate and support while ensuring customer expectations and PBV business objectives are met.
• Possesses advanced skill set of Beverage Equipment Service Technician
• Maintains and manages equipment, including diagnostics, repair, and testing components using electrical, mechanical, and pneumatic testing equipment.
• Mets Pepsi-Cola North America (PCNA) quality objectives, to include Preventative Maintenance (PM) performed and Reactive Repair (RR) to drive revenue.
• Uses Hand-held Computer to ensure accuracy of call detail, parts management, equipment location, and work performed.
• Reviews daily activity to re-assign work within territory.
• Manages and controls truck operation, cleanliness, and parts inventory.
• Mets commercial vehicle regulations.
• Other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum (2) two years’ experience in beverage equipment repair or related field (small appliance, plumbing, electrical, refrigeration).
• Coursework in aforementioned fields may substitute for experience.
• Good oral and written communication skills.
• Able to meet PBV’s driving guidelines, valid driver’s license with good driving record.
• Must be able to travel daily to assigned accounts. Overnight travel may be required.
• Understanding and knowledge of electrical components, electronics, plumbing, board level schematics, refrigeration, vending/fountain equipment repair, parts and troubleshooting.
• Attention to detail, patience, and problem-solving ability.
• Able to work hours necessary to complete assigned tasks.
• Knowledge of principles and processes for providing customer service, including needs assessment, quality standard and evaluating customer satisfaction.
• Public safety and security knowledge of relevant equipment, policies and procedures for the protection of people, data, property, and institutions preferred.
• Able to grasp and understand the functionality of SAP, IFS, Microsoft Word, and Excel.
• Ability to coach and train others preferred.

Compensation And Benefits

As part of your total compensation package, you will also receive the following benefits:

• Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave
• 401(k) with a company match
• Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization
• Saving and spending accounts
• Company-paid telemedicine services
• Wellness program
• Company-paid life insurance
• Company-paid disability coverage
• Adoption assistance
• Education assistance
• Legal service plan option
• Pay advance option

EEO Information

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com.