BEVERAGE COCKTAIL SERVER Part-time
Hollywood Casino Aurora · Aurora, IL · 2 mo ago
Management$9/hrPart-time
Initial Placement
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsibilities
- Greet guests promptly and take beverage orders in a friendly and professional manner.
- Serve alcoholic and non-alcoholic beverages accurately and efficiently.
- Demonstrate knowledge of drink menus, mixology basics, and promotional offerings.
- Process guest checks, itemize bills, and handle cash and electronic payments accurately.
- Monitor guest consumption and comply with responsible alcohol service standards.
- Report visibly intoxicated guests or unusual activity to a supervisor immediately.
- Maintain cleanliness of assigned service areas, including clearing used glassware.
- Stock and restock beverage service stations with supplies as needed.
- Support special events, promotions, and peak business periods.
- Work collaboratively with bartenders, supervisors, and other Team Members.
- Follow all company policies, safety standards, and regulatory requirements.
- Perform additional duties as assigned by management.
Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Previous cocktail server, bartending, or high-volume food and beverage experience preferred
- Knowledge of alcoholic beverages, beer, wine, and basic cocktail preparation
- Strong customer service and communication skills
- Ability to work in a fast-paced, high-volume environment
- Must be able to obtain and maintain all required alcohol service certifications and gaming licenses
- Availability to work nights, weekends, holidays, and special events
- Ability to perform basic mathematical operations
- Ability to stand for prolonged periods of time
- Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 30lbs