Benefits Supervisor

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We have job posting content: includes Forbes/EVT statements, Employment Type, Base Salary, Class/Calendar, Benefits, Performance Pay, New Hire Experience, New Hire Education, Job Summary, Key Responsibilities (list), Required Qualifications, Preferred Qualifications, Skills & Competencies, Work Environment & Physical Requirements, Equal Opportunity Employer Statement (boilerplate to remove). Also we have Performance Pay: Available annually. That's a benefit? Could be part of Pay? It says Performance Pay: Available annually. That's a pay detail. Also Base Salary: $78,795.00. We need to include Pay section if posting actually states them. Yes we have Base Salary and Performance Pay. So we can include a Pay section with those details. Schedule? Not mentioned. So omit Schedule. Benefits: we have Vacation, sick leave, holidays, retirement matched through the Arizona State Retirement System, health, and life insurance. Also maybe Performance Pay is separate. So Benefits section includes those. We also have New Hire Experience and New Hire Education details. Those could be part of Qualifications or Requirements? They are like additional pay for experience/education. Could be part of Pay? Might be considered part of compensation. But we can include them under Pay or maybe under Qualifications? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. About the role: could be Job Summary. Responsibilities: Key Responsibilities. Requirements: maybe Required Qualifications? Or we could have Requirements and Qualifications separate. The instruction says we can have both Requirements and Qualifications sections. We need to decide what to put where. Usually Requirements = mandatory qualifications; Qualifications = preferred? But we have Required Qualifications and Preferred Qualifications. Could map Required Qualifications to Requirements, Preferred Qualifications to Qualifications. Or we could combine. But we need to avoid thin sections. We have both sets, so we can have Requirements (Required Qualifications) and Qualifications (Preferred Qualifications). That seems reasonable. Skills: Skills & Competencies. Benefits: as described. Pay: Base Salary, Performance Pay, New Hire Experience, New Hire Education? The latter are about additional pay based on experience/education. Could be included in Pay. Schedule: not present, omit. Also we have Employment Type: Full-time. Could be included in About the role or maybe a separate section? Not in headings list. Could be placed in About the role paragraph. We also have Class/Calendar: D72, 12 months. Could be part of About the role. We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details: Forbes/EVT statements, Employment Type, Base Salary, Class/Calendar, Benefits, Performance Pay, New Hire Experience, New Hire Education, Job Summary, Key Responsibilities (list), Required Qualifications (list), Preferred Qualifications (list), Skills & Competencies (list), Work Environment & Physical Requirements (maybe we can include as a section? Not in headings list; but we could incorporate into About the role or Responsibilities? It's substantive. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings for sections; but we could also add other headings if needed? Probably better to stick to those. Work Environment & Physical Requirements could be placed under About the role or Responsibilities? Might be better to include as a paragraph under About the role. Equal Opportunity Employer Statement is boilerplate to remove. We must not repeat job title as heading. Not needed. We must not put Job ID/requisition numbers as headings; none present. We must output only HTML fragment. Let's structure:

About the role

Forbes named Mesa Public Schools in their list of Best Employers in Arizona for multiple years. East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years. Employment Type: Full-time. Class/Calendar: D72, 12 months. Job Summary: The Benefits Supervisor is responsible for the day-to-day administration and continuous improvement of the district’s employee benefits programs and related services. This position works collaboratively with employees, administrators, vendors, and other departments to ensure responsive, accurate, and effective administration of benefits and related services. The Benefits Supervisor also provides direct supervision, guidance, and support to assigned Benefits team members. The Benefits Supervisor is expected to demonstrate exceptional communication skills, exercise initiative, anticipate needs, and communicate proactively with employees, leadership, team members, and external partners.

But we need to preserve all details: we included Forbes/EVT statements, Employment Type, Class/Calendar, Job Summary. Good. Now Responsibilities:

Responsibilities

• Oversees the administration and day-to-day operations of the district’s employee benefits programs, ensuring services are delivered accurately, efficiently, and in accordance with applicable requirements.
• Leads the administration of employee accommodations, including coordinating the interactive process, reviewing documentation, communicating with employees and supervisors, maintaining appropriate records, and ensuring timely and consistent administration in accordance with applicable laws, regulations, and district procedures.
• Ensures the effective administration of the district’s workers’ compensation program, including managing return-to-work processes, collaborating with employees, supervisors, and third-party administrators, addressing workers’ compensation matters, and ensuring timely communication and compliance with applicable laws, regulations, and district procedures.
• Serves as a resource to employees, supervisors, and administrators regarding benefit programs, accommodation processes, policies, procedures, and related requirements.
• Coordinate the Request for Proposal (RFP) and contract management processes for employee benefit programs and services, including vendor selection, implementation, performance, compliance, and renewals.
• Assists on the oversight of FMLA and other employee leave benefits, open enrollment, …Oversees the reconciliation of benefit enrollment, eligibility, payroll deduction, carrier, and vendor data to ensure accuracy and consistency across systems.
• Coordinates and oversees the annual open enrollment process, including system preparation, employee communications, enrollment changes, eligibility verification, and implementation of plan-year elections.
• Ensures benefit deductions, enrollment changes, and eligibility updates are processed accurately and timely; promptly identifies and resolves discrepancies with Payroll, Human Resources, employees, and benefit providers.
• Ensures compliance with applicable federal and state benefit-related reporting, notice, filing, and disclosure requirements, including completion within established deadlines.
• Conducts audits and data analysis related to benefit participation, costs, deductions, enrollment, and utilization to identify trends, inconsistencies, and opportunities for improvement.
• Establishes and monitors procedures and internal controls that support accurate benefit administration, regulatory compliance, timely processing, and reliable data.
• Establishes and maintains effective working relationships with benefit providers, consultants, brokers, third-party administrators, and other external partners.
• Oversees and advances the district’s employee wellness program, including the development, coordination, communication, evaluation, and continuous improvement of wellness initiatives designed to support district employees.
• Supervises, develops, and supports the Benefits team members while promoting accountability, collaboration, responsive customer service, and effective communication with employees, administrators, vendors, and other stakeholders.
• Provides day-to-day leadership to the Benefits team, assists with prioritizing workload, resolves escalated issues, and ensures employees receive timely and consistent service.
• Serves as a liaison between benefits vendors and district departments, ensuring clear, accurate, and timely communication regarding benefits and accommodation programs, systems, changes, and issue resolution.
• Monitors benefits systems and processes; coordinates testing, data uploads and downloads, and other activities necessary to maintain accurate employee and benefits information.
• Reviews benefits-related invoices, billing, eligibility information, and other records to ensure accuracy and appropriate processing.
• Participates in and provides support to district benefits committees, trusts, advisory groups, and other committees as assigned.
• Takes initiative to identify opportunities for continuous improvement within Benefits operations and recommends and implement improvements to processes, procedures, systems, communication, service delivery, and the employee experience.
• Analyzes processes, trends, employee feedback, vendor performance, and available data to identify opportunities to improve efficiency, effectiveness, compliance, and customer service.
• Develops and maintains procedures, resources, communications, and other materials necessary for the consistent administration of employee benefits, accommodations, and wellness programs.
• Maintains current knowledge of applicable federal and state laws, regulations, and requirements affecting employee benefits and workplace accommodations, and assists with implementing changes necessary to maintain compliance.
• Works collaboratively with Human Resources leadership and other district departments to address complex employee matters and accomplish departmental and district objectives.
• Demonstrates initiative, sound judgment, effective problem-solving, attention to detail, and a commitment to providing exceptional service to district employees.
• Assists with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Note: Some responsibilities had ellipsis and duplicated text; we need to preserve all substantive information. The text: "Assists on the oversight of FMLA and other employee leave benefits, open enrollment, …Oversees the reconciliation of benefit enrollment, eligibility, payroll deduction, carrier, and vendor data to ensure accuracy and consistency across systems." It seems there is a missing part after open enrollment. We'll keep as is. Now Requirements (Required Qualifications):

Requirements

• Associates degree
• Demonstrated work experience using technology, digital tools, and software applications
• Two years of professional experience in human resources, employee benefits, or related field

Now Qualifications (Preferred Qualifications):

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or a related field
• Supervisory or team leadership experience
• Experience in a public education

Now Skills:

Skills

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community
• Engaging and fostering positive and productive relationships with various stakeholders
• Leveraging technology to ensure efficiency, accuracy, and department effectiveness. Technology includes Human Resources and/or Benefits Information Systems, Google and/or Microsoft Suites
• Ability to take initiative, anticipate needs, and work independently.
• Cultivating a culture of continuous improvement and the ability to identify and implement process improvements.
• Having effective skills in interpersonal relationships, communication, project-management, decision making and problem solving.
• Stringently maintains confidentiality.
• Knowledge of FMLA, ADA, and Workers Compensation
• Experience leading, coaching, and evaluating employees; managing performance and workload; and promoting accountability, collaboration, and professionalism.
• Effective planning and organizational ability.
• Leading a commitment to responsive, employee-centered customer service.
• Understanding federal/state laws, Governing Board policies and regulations, and working condition agreements.
• Knowledge of employee benefit programs, contracts, and Request for Proposal (RFP) processes.