Benefits Specialist (Inst)

Under the direction of the Benefits Processing Manager, this position serves as a subject matter expert in benefits including medical, dental, vision, retirement savings, and flexible spending. The role involves understanding and identifying qualifying events related to these benefits, researching, analyzing, and processing employee enrollments, and providing accurate guidance with excellent customer service. The candidate will work with payroll processing schedules to meet weekly deduction and contribution deadlines.

Responsibilities

• Develops and facilitates employee benefit trainings and associated resources and materials.
• Serves as a unit subject matter expert and liaison to internal and external stakeholders, providing complex benefit information.
• Receives, processes, and audits benefit enrollments and changes according to established policies and procedures.
• Identifies opportunities for operational improvements and recommends changes to leadership.
• Receives, responds to, and resolves complex employee benefits questions, feedback, and problems from employees, HR leadership, and campus partners through various mediums.
• Advises current and prospective employees and human resources staff on benefit eligibility, options, and applicable timelines according to established policies and procedures.
• Researches eligibility and enrollment rules, plan documents, contract statutes, and administrative codes to provide correct benefit resources and materials to human resources professionals and employees.

Requirements

• 3+ years of experience creating and analyzing reports.
• 3+ years of providing excellent customer service.
• Ability to quickly learn and use new technology.
• Takes full responsibility and ownership of all work assignments to meet and/or exceed deadlines.
• Demonstrated ability to maintain confidentiality and work with confidential data.
• Ability to work up to 4 late nights (approx. 10:30 pm - 2:00 am) per year to support 3rd shift employees.
• Ability to use spreadsheets and word processing software (Word, Excel, etc.).
• High School Diploma or equivalent required.

Preferred Qualifications

• 3+ years of HR experience.
• 2+ years of experience administering a variety of benefit plans (medical, life, retirement, etc.).
• Experience processing benefits enrollments or analyzing eligibility.
• Experience working with Benefitsfocus and/or Employee Trust Funds.
• Experience working with a diverse population of employees and job types (e.g., shift employees, union and non-union, employees with differing degrees of education and backgrounds).
• Experience using Workday.

Benefits

• Comprehensive benefits package, including generous paid time off.
• Competitively priced health, dental, vision, and life insurance.
• Tax-advantaged savings accounts.
• Participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

For a summary of benefits, please see this document.

Pay

Depending on experience, the position will pay according to the salary administration guidelines with an absolute maximum pay of $62,500.00 (non-negotiable). Actual pay is determined at hire based on experience and qualifications.

Schedule

This position will be on site a minimum of two days per week, with the ability to work remotely up to three days per week.