Benefits Specialist I

Time Type: Full time

About the role

NeighborHealth, formerly East Boston Neighborhood Health Center, is a large community health center serving the greater Boston area. This position is within the Human Resources department.

Essential Duties & Responsibilities

• Conduct new hire onboarding orientations for benefit and non-benefit-eligible staff
• Administer health and welfare benefit plans including, but not limited to: medical, dental, life, disability, and supplemental programs
• Liaise with vendors and third-party administrators to ensure accurate and efficient claims administration and customer service
• Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA, Section 125 and state regulations
• Audit health and welfare benefit plan enrollment data to ensure accuracy
• Reconcile and process monthly carrier premium invoices and ensure timely payment
• Develop strong working relationships with vendors and third-party administrators to ensure accurate, efficient, and timely claims administration and excellent customer service
• Oversee eligibility, tracking, and reporting for Worker's Compensation, FMLA, and ADA and reasonable accommodation oversight
• Collaborate on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability
• Advise and counsel employees on existing benefits
• Maintain contact with insurance carriers, third-party administrators, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees

Qualifications & Requirements

• Minimum of 3 - 5 years of benefits experience, preferably in health care, required
• Bachelor’s Degree or equivalent Human Resources experience preferred
• Proficiency in Microsoft Word, Excel, Outlook required
• Workday HCM experience preferred
• Excellent written and verbal communication skills a must

Schedule

Monday - Friday 8:00 a.m. - 5:00 p.m.

Pay

Salary range is $70,720 - $110,240. Final salary is determined by years of experience.