Benefits Specialist I

About the role

The Specialist, Benefits I provides analytical and technical assistance in the research, development, planning and execution of health and welfare benefit and wellness programs. The position is responsible for ensuring accurate enrollment and administration in the group benefit plans, administer changes to benefit plans and facilitate open enrollment activities. Additionally, the role assists with the verification and approval of monthly new hire enrollments, conducts new hire orientation briefings and fields client and employee benefit and wellness questions, and administers the wellness program.

Responsibilities

• Assist in conducting new hire orientation benefit briefings.
• Maintain enrollment packets for benefits and assist in preparation of open enrollment communication materials.
• Update benefit enrollments in Human Resources Information System (HRIS).
• Collect all supporting documentation.
• Process life events and completes Qualified Medical Support Orders.
• Prepare eligibility enrollments and update data to third party administrators (TPA).
• Resolve basic benefit issues related to employee, management and TPA inquiries as necessary.
• Direct Team Members to third party vendor(s) in regards to union benefits.
• Assist with the distribution of voluntary and required benefits communications.
• Assist in the maintenance of the G4connect benefit’s related pages.
• Update third party Consolidated Omnibus Reconciliation Act (COBRA) database.
• Assist with monthly benefit carrier bill reconciliation.
• Assist with wellness events, flu shots, annual health fair and other wellness challenges.
• Assist with the creation of monthly benefits communication.
• Audit HSA company match records for accuracy.
• Assist with annual compliance and audit activities as needed.
• Run monthly reporting as needed.
• Other duties as assigned.

Requirements

• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a criminal background check.
• Bachelor’s Degree in related field and/or equivalent work experience.
• Minimum one (1) year of experience in Benefits.
• Knowledge of regulatory and legislative issues impacting Benefits (COBRA, HIPAA, ACA, FSA, HSA, Medicare Part D, Cafeteria Plan, USERRA, etc.).
• Show commitment to customer service and ability to work in a team‑oriented environment.
• Strong attention to detail.
• Proficiency with Microsoft Office products including Excel, Word, and PowerPoint.
• Physical demands: regularly required to stand, sit,