Benefits Program Manager II

Primary Responsibilities

• Manage all Leave of Absence programs (STD, LTD, FMLA, ADA and Paid Parental Leave)
• Resolve complex LOA cases, escalations, and manage third-party LOA vendor
• Execute Advice to Pay process liaising with Payroll
• Maintain a continuous state of process improvement on current LOA processes and procedures

Non-Leave Benefits Program Management

• Manage other company-wide benefit programs including but not limited to Relocation, Scholarship, Service & Retirement Awards, and the Employee Assistance Program
• Manage US benefit programs such as PTO and Health Advocacy
• Manage the benefits vendors, provide oversight on administration, assist vendors in resolving employee escalations and issues, understand the market competitiveness of the programs, and recommend plan design changes when appropriate
• Serve as subject matter expert on assigned benefit policies, plans, and programs
• Create procedures for various benefit processes with a focus on process improvement
• Manage legal compliance of benefit plans by working closely with key individuals both inside and outside of the company, filing necessary regulatory forms, and complying with communication requirements
• Update and draft employee benefits communication, including all policies, Summary Plan Descriptions, legal Plan Documents, and employee-facing benefits information

Project Management

• Manage a variety of benefit projects determined by the Director of Global Benefits
• Aid in strategic plan design, gaining stakeholder input and approval, implementing approved changes, and executing a well-planned communication strategy
• Aid in executing business initiatives by working with vendors and internal clients on change management
• Aid in Benefits billing and budgeting activities related to your vendors