Benefits Manager - Americas

More about our mission and what we offer.

About the role

The Americas Benefits Manager will play a crucial role in executing Wise’s Global Benefits strategy across the Americas region. This position involves owning the entire benefits ecosystem, driving operational evolution, vendor/partner management, data-driven benchmarking, compliance & governance, communication & education, and cross-functional collaboration.

Responsibilities

• Own the Americas Benefits Ecosystem: Support the development, implementation, and expansion of health, risk, retirement, and flexible benefits programs across the region.
• Drive Operational Evolution: Design and maintain end-to-end data flows between Rewards, People Ops, and Payroll to ensure seamless process mapping and accuracy.
• Vendor & Partner Management: Partner with global brokers, pension consultants, flexible benefits administrators, and local vendors to manage renewals, pricing, and contracts—proactively troubleshooting issues before they impact the Wiser experience.
• Data-Driven Benchmarking: Conduct regular analysis of market trends and claims utilization to ensure our packages remain competitive and financially sustainable.
• Compliance & Governance: Ensure all programs comply with local regulations and Wise’s global policies, staying ahead of legislative changes that impact our offerings.
• Communication & Education: Work with Internal Comms to deliver education plans that empower Wisers to maximize the value of their benefits.
• Cross-Functional Collaboration: Partner closely with People Partners, People Operations teams, Payroll, and Finance to align benefits with talent goals and budget management.

Requirements

Experienced Benefits Professional: You have a proven track record managing international insured benefits (Healthcare, Risk, Retirement, Flex) within a fast-paced environment.

Solutions-Focused & Agile: You thrive in evolving situations and are comfortable driving key benefits initiatives.

Data-Driven: You are proficient in using data, facts, and insights to evaluate program effectiveness and inform your approach.

Collaborative & Globally Aware: You are skilled at building relationships across geographies, influencing without hierarchy, and balancing local needs with global impact.

Customer-Driven: You are always thinking about how to automate and improve the Wiser experience, working more impactful and smarter, not harder.

Resilient Change Agent: You are motivated to challenge the status quo and support organizational growth with pragmatism and steadiness.

Qualifications

Experience in a consulting environment is a plus but not a requirement.

Knowledge of ERISA, COBRA, HIPAA, FMLA, and the Affordable Care Act (ACA).

Benefits

We offer a comprehensive benefits package designed to support our employees' well-being and career growth. This includes:

• Me days to mission days, sabbaticals to stock, and everything in between.
• Flexible work arrangements to accommodate personal and professional needs.
• Continuous learning opportunities through training and development programs.
• Competitive compensation and benefits tailored to individual needs.
• Recognition and rewards for outstanding performance.
• Supportive work environment fostering diversity, equity, and inclusion.

For everyone, everywhere. We're people building money without borders - without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable, and inclusive.