Benefits & Eligibility Coordinator

Today is a new day at Asbury—we’re filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings. We’re an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, and a certified Great Place to Work where you can build a purposeful career.

About the role

We are seeking a detail-oriented and knowledgeable Benefits & Eligibility Coordinator to oversee Medicaid billing and application processes at our Gaithersburg, MD community, Asbury Methodist Village. In this key role, you will serve as the subject matter expert on Medicaid, managing resident eligibility, and ensure compliance with all State and County guidelines. You’ll also oversee resident funds programs and play a vital role in maintaining the financial health of our Skilled Nursing Facilities.

Responsibilities

• Manage the Medicaid application and reapplication process for residents, including complex cases, ensuring compliance with regulations.
• Oversee intake and eligibility verification for Skilled Nursing Facilities, developing systems to confirm payer coverage before admission.
• Lead the resident funds program (RFMS) and banking system, ensuring timely and compliant processing of refunds and transactions.
• Track Medicaid Pending aging, support Facility Billing Counselors, and update resident income changes.
• Collaborate on collection activities, including monitoring Resident Responsibility Accounts Receivable and referring cases to outside agencies as needed.
• Guide policy development and updates related to Medicaid processes and ensure adherence to safety management standards.

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 2–5 years of Medicaid, Medicare, and third-party billing/application experience
• 1–2 years of accounting experience with computerized systems
• Strong attention to detail, organization, and communication skills
• Proficient in Microsoft Office; comfortable with databases/software systems

Preferred Qualifications

• Prior knowledge of the Maryland Medicaid program
• Experience developing process improvements and efficiencies
• Ability to think strategically and support policy or program enhancements
• Familiarity with resident funds programs and/or healthcare-related financial systems

Benefits

• Medical, dental, and vision coverage
• 401K with match
• Paid time off and paid holidays

Pay

$65,000 - $75,000 annually