Benefits Coordinator (Part-Time)

Benefits

Maintain and oversee benefits related data, processes, escalations, and file feed management.

Provide support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits and employee programs within the Total Rewards department.

Responsibilities

• Support end-to-end administration of Total Rewards programs, including pension, profit sharing, charitable contributions, student loan reimbursement, and other employee benefit offerings.
• Conduct benefit calculations and validations (e.g., pension), coordinate communications, and ensure accurate setup and delivery of program benefits.
• Serve as a primary point of contact for employees, managers, and vendors—responding to inquiries, resolving issues, and providing clear, timely communication across all levels of the organization.
• Partner with internal teams (HR, Payroll, Finance, IT) and external vendors to manage program operations, troubleshoot escalations, and ensure seamless service delivery.
• Analyze and reconcile vendor data and invoices by running reports, leveraging Excel to manipulate and validate data, identifying discrepancies, and driving resolution through to payment.
• Maintain and audit system data to ensure accuracy, compliance, and alignment across platforms.
• Create and maintain process documentation while identifying opportunities to streamline workflows and enhance the employee experience.
• Contribute to projects and continuous improvement initiatives that strengthen Total Rewards programs and operational efficiency.
• Support training, mentoring, and knowledge sharing within the team; participate in quality assurance activities such as peer audits (e.g., pension calculations, data reviews).
• Perform advanced benefits administration functions, including oversight of file feed management, resolution of escalated issues, audit execution, and complex reporting and data analysis.

Requirements

• 3 years’ experience: Benefit coordination and customer service
• 4-5 years’ experience: Prior Company experience
• Preferred: Four-year degree
• Knowledge of the Company's policies and procedures
• Knowledge of Workday and HRIS
• Knowledge of benefits and employee programs within Total Rewards, including pension
• Strong verbal and written communication skills
• Customer service skills
• Advanced Microsoft Office Suite skills
• Advanced research and problem-solving skills
• Ability to multitask
• Ability to prioritize and meet deadlines

Qualifications

• High school diploma or GED

Skills

• Advanced benefits administration functions

Benefits

Not specified

Pay

$26.00 per hour

Schedule

Part-time, 20 hours per week, in office with a flexible schedule during normal business hours.