Benefits Coordinator

Responsibilities

• Review and confirm member eligibility information to ensure benefit records are current and accurate.
• Conduct medical insurance verification by contacting carriers, reviewing plan details, and documenting findings thoroughly.
• Cook up benefit-related activities, including coverage validation, enrollment support, and issue resolution.
• Cook up COBRA and related continuation processes by tracking required actions and maintaining proper records.
• Use Microsoft Office applications and internal systems to update files, prepare reports, and manage daily workflow.
• Respond to questions from members, providers, and colleagues with clear written and verbal communication.
• Investigate discrepancies in coverage or eligibility data and follow through to achieve timely resolution.
• Maintain organized documentation and help ensure benefit processes align with operational standards and service expectations.

Requirements

• At least 2 years of experience in benefits coordination, eligibility analysis, or a closely related function.
• Background in insurance verification, including reviewing medical coverage and eligibility details.
• Working knowledge of benefit administration processes such as enrollment, coverage review, or COBRA support.
• Proficiency with Microsoft Office Suite, including the ability to manage spreadsheets, documents, and email communication.
• Strong technical aptitude and comfort learning new systems and navigating digital tools efficiently.
• Educated in effective written and verbal communication skills with a detail-focused and service-oriented approach.
• High attention to detail and the ability to handle sensitive information with accuracy and discretion.

Qualifications

The ideal candidate brings hands-on experience with benefit administration and insurance verification, along with the ability to stay organized in a fast-paced environment.

Skills

• Microsoft Office Suite proficiency
• Insurance verification expertise
• Benefit administration knowledge
• Attention to detail
• Effective communication skills

Benefits

TalentMatch® Robert Half offers competitive compensation and benefits, including medical, vision, dental, and life and disability insurance. Contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Pay

N/A

Schedule

N/A