Benefits Coordinator

About the role

The Benefits Coordinator will assist the People Operations team with various Human Resources activities. Location Preference is for this person to be based out of our Sumner, WA, New Lenox, IL, or Frederick, MD locations with a hybrid schedule of 4 days in office and 1 day remote. Travel may be required on occasion.

Responsibilities

• Administer recurring benefits processes including enrollments, terminations, life events, and eligibility changes across benefit platforms (e.g., ADP, Voya, carrier portals).
• Support benefits communication and learning initiatives including organizing and coordinating employee webinars, information sessions, and related enablement materials.
• Manage benefits invoicing processes, including invoice reconciliation, dashboard updates, and coordination with Finance and Accounts Payable.
• Support COBRA administration with our third-party administrator Cobra Management Services (CMS), including weekly enrollments and monthly general notices, terminations, and reinstatements.
• Support retirement administration, including processing terms and new hires, downloading reports, and coordination with Payroll.
• Aid in Leave of Absence administration by tracking LOAs, producing forms, if needed, supporting communication workflows, and keeping the business informed.
• Maintain organized electronic records and supporting documentation for audits, renewals, and reporting.
• Create efficiencies with AI.

Requirements

• 1–2 years of experience in HR, benefits administration, or employee communications (preferred)
• Strong organizational and time-management skills with exceptional attention to detail
• Ability to manage sensitive information with a high level of confidentiality and professionalism
• Strong interpersonal and communication skills with the ability to support employees effectively
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with HR systems and communication tools; experience with AI tools is a plus

Qualifications

• Values matter to you. You bring your true self to work and live by our values – passion, respect, integrity, collaboration, and excellence

Skills

• Experience with HR systems and communication tools
• Experience with AI tools

Benefits

• Comprehensive benefits package - medical, dental, eye care and life insurance
• 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
• Profit-sharing program

Pay

The base pay range for this role is set at $60,000.00−$70,000.00. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location.

Schedule

All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.