Benefits Communications Specialist

About the Role

We’re looking for a Benefits Communications Specialist to lead the development and execution of communications that bring Mohawk’s comprehensive benefits and wellness offerings to life for employees and candidates. This role combines content creation with communications strategy, requiring an organized storyteller who can translate complex benefits information into meaningful employee experiences. The Benefits Communications Specialist will ensure the right messages reach the right audiences at the right time, driving awareness, engagement, and informed decision-making while supporting Mohawk’s people strategy and business objectives.

Responsibilities

• Develop and execute strategic communication plans that promote awareness, understanding, and utilization of Mohawk's benefits, health plans, and wellness programs.
• Create clear, engaging, and audience-focused content across multiple channels, including email, intranet, digital signage, presentations, events, videos, guides, and enrollment materials.
• Partner with Benefits, Employee Communications, Human Resources, vendors, and other stakeholders to identify communication needs, align messaging, and support key business and people initiatives.
• Support and/or lead communication campaigns for specific events, including annual open enrollment, new hire onboarding, wellness initiatives, benefits program launches, etc.
• Support the continuous improvement of benefits communications by gathering feedback, monitoring engagement metrics, and recommending enhancements to content, channels, and communication approaches.
• Maintain a consistent voice, brand, and employee experience across all benefits-related communications.
• Manage project timelines, communication calendars, and deliverables to ensure timely and accurate execution of campaigns and initiatives.
• Stay current on benefits trends, communication best practices, and employee engagement strategies to continuously improve the effectiveness of communications.

Requirements

• Bachelor’s Degree in a related field required.
• 3-5+ years in a communications-related field, including corporate communications, journalism, marketing, agency, or similar.
• 2+ years’ experience in an employee benefits-related role strongly preferred.

Skills

• Communicating effectively with a wide range of individuals in written, oral, and interpersonal form.
• Staying organized and paying attention to detail in a fast-paced environment.
• Maintaining technical proficiency with the software, equipment, and web-based tools necessary to leverage all available channels in support of employee communication.
• Identifying, understanding, and evaluating audiences – quickly determining and explaining who needs to know what, when, how, and why.
• Taking ownership of a project or task, thinking outside of the box, and creating solutions that drive results.
• Connecting with and influencing employees, stakeholders, and partners at all levels, and building strong relationships.
• Working autonomously as well as collaboratively.

About the Company

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone, and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia, and the United States.