Benefits Aide - Human Resources Department

About This Position

The City of Phoenix is the 5th largest city in the country and has been recognized on the Forbes list of America's Best-In-State Employers for the past two years. With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunities for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards!

Responsibilities

• Advise employees, retirees, and dependents regarding employer provided benefit programs, eligibility for medical and dental coverage and payroll deductions.
• Day-to-day support in the administration of benefit programs, such as managing qualifying life events for employees and verifying dependent eligibility.
• Participate in auditing and reconciliation of benefits enrollment records and deductions.
• Work regularly with the City's eCHRIS (PeopleSoft) database.

Benefits

• Comprehensive benefits package including:
• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

Qualifications

• Two years of experience in an employee benefits program, including six months of experience in handling or processing claims.
• Two years of college plus one year of personnel related work experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.

Preferred Qualifications

• Two or more years of experience using PeopleSoft (eCHRIS).
• Two or more years of experience in Benefits Administration (such as processing Qualified Life Events, New Hires and dependent eligibility).
• One or more years of experience reviewing employee payroll deductions.

Recruitment Dates

Recruitment closes July 30, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

We Are Here To Help

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.