Benefits Administrator

About the role

The Benefits Administrator manages day-to-day benefit administration for the SFO workforce and helps employees understand and access the programs available to them. The role is responsible for accurate eligibility, enrollment, deductions, records, employee communications, vendor coordination, and issue resolution across health and welfare and related benefit programs. This position operates at the intersection of company plans, collective bargaining obligations, government-contract requirements, and SFO-specific health and benefit standards. Success requires exceptional attention to detail, strong employee-service instincts, and the ability to organize ambiguous or incomplete information into an accurate, compliant resolution. Location: San Franciso, CA

Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, flexible spending, commuter, voluntary, and other programs applicable to the SFO workforce.
• Process and audit new-hire enrollments, qualifying life events, dependent changes, terminations, reinstatements, beneficiary changes, and other eligibility transactions within required timeframes.
• Serve as a knowledgeable and approachable resource for employees and dependents, explaining plan options, eligibility, costs,