Benefits Administrator

Responsibilities

• Greet and assist visitors in a prompt and professional manner;
• Ensure that an approachable and welcoming demeanor is exhibited on a consistent basis.
• Answer telephone, screen and transfer calls accordingly;
• Exhibit exceptional telephone etiquette skills and maintain proper and consistent messaging.
• Aid and respond to questions and concerns from employees in person, email, and telephone;
• Maintain a positive and professional rapport with all Department Heads / Managers and employees.
• Maintain a high level of confidentiality with all tasks.
• Ensure that all employee personal health information is properly secured and in compliance with HIPAA at all times.
• Respond in a timely manner to all assigned tasks; have a strong sense of urgency and focus on prioritization of tasks.
• Escalate issues as needed to the Benefits Manager.
• Provide employees with FMLA Intermittent Leave forms and information as needed.
• Collect and process FMLA Medical Certifications and Rights and Responsibilities documentation in correlation to internal guidelines.
• Track incoming FMLA requests on Application Log and send out denial letters to employees.
• Scanning all FMLA Forms, Benefit Forms from employees and returned receipt envelopes into employee files.
• Prepare New Hire Benefits Orientation packets.
• Audit weekly Unprocessed Life Events report for accuracy.
• Monitor New Hire / Termination / Transfer Log to ensure benefits follow employees that may have transferred to another position or within Landry’s Corporation.
• Send benefit packets to employees who move from Part-Time to Full-Time.
• Maintain the Benefits Log showing status changes.
• Enter termination information in HR Connect to generate COBRA notices.
• Aid the Benefits Manager with the administration of employee benefits in all company operations.
• Aid employees in completion of all benefit enrollment forms for medical, dental, vision, and voluntary coverages.
• Maintain and make accessible all benefit forms for employees.
• Complete Loss of Time, Union Disability forms and fax to appropriate company in a timely manner.
• Complete Medical Support Notices upon receipt.
• Perform mail duty on a weekly basis or as needed.
• Perform other duties as assigned.

Qualifications

• Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English, and ability to effectively articulate information.
• Ability to work efficiently, independently, and cohesively, consistently producing quality results.
• Ability to work in a fast-paced environment with intermittent distractions while maintaining effective focus on work tasks.
• Extensive knowledge of computers including Microsoft Office applications preferred.
• One year of Human Resources Benefits experience.